C284e error c-e004

[barber782]

New board didn't work!!

[allan]

Yes its a licensing this to start with. Data for this machine is located on all the prints.
The data gets read back from the existing prints to the replaced ones.
Its a triangular @#$%.


I get the idea that you need a licence key for the machine to come right.

[Brett GS]

Hi guys
Anymore solutions for this code??
Got a C284e giving same code.
The machine accepts firmware fine but when it boots up i get the copy screen and about a 1 min later the code comes back,tried system error clear,reseating mfp connectors and ribbon cables,formatted HDD and even unset it in service mode but no joy at all.

[Woxner]

yes there is a procedure you must follow. you have to enter machine type when replacing mfp. put firmware on usb then put in service port.turn on machine but do not install firmware at this time.enter machine type when it comes up after machine type is put in turn machine off wait 20seconds then back on then let it do firmware

[Brett GS]

Ok i have been able to solve this code with out having to replace MFP board.
I formatted the SSD both logical and physical (doesnt take long at all),once the machine rebooted itself after the physical format the machine gave a hard drive error,did a logical format only. I rebooted and then got a fax error so then initilized fax,rebooted and happy days the machine came back up error free.

[oscar]

Ok i have been able to solve this code with out having to replace MFP board.
I formatted the SSD both logical and physical (doesnt take long at all),once the machine rebooted itself after the physical format the machine gave a hard drive error,did a logical format only. I rebooted and then got a fax error so then initilized fax,rebooted and happy days the machine came back up error free.

how did you format the logical and physical SSD?

[Synthohol]

I don't think 284s come with a hdd. So all scans and data go through the ssd instead..