Hi dudes,
did anyone had this random J32-01 trouble with a C284e ?
In a duplex job, the first sheet goes out of the MFP instead of going upside of the exit unit.
I've replaced SD3, tried to cut both springs in the paper exit unit(solenoid SD3 + gate) but it only works few days.
no idea where to look for.
Last edited by JDR; 01-08-2016 at 08:21 AM.
C284 Jam Code 3201
Looks like it is a sticky noise damper on the gate.
Whatever
i had cut the spring guide but definitely not by half.
I will try and tell you.
There's a bulletin on the KM site about inserting a 2mm thick mylar between the end of the solenoid plunger arm and the wall for this model.
I tried (not with a mylar), but still doesnt work properly.
Could you send me this TB ?
Last edited by JDR; 01-08-2016 at 03:33 PM.
Do you have the bulletin number?Originally Posted by SAR
Whatever
Sorry, the bulletin number is KBAO 1500433.
We've replaced the sensor on a few machines to fix same jam code also.
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
update : looks like working with all your help thanks.
if anyone could send me this KBAO 1500433, i dont have it in my euro km database
Just wanted to update this thread. We still see this problem and they have come out with a new part to fix it. See the attachment for the bulletin.
32-01 fix.jpg
Last edited by SAR; 11-09-2017 at 09:26 PM.
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