Thanks: 
Likes: 
Dislikes: Customer: I have no idea how that happened.
IMG_0374.jpg
Customer: I have no idea how that happened.
IMG_0374.jpg
oh dear
Oh yess...really spooky
Yesterday i had a customer who turn the wastetonerbox...
By the way error C2204 bizhub c452 "failure to turn wastetoner motor" it is normaly dependign on a not easy driving box, but now i have a machine with this issue wich returns and returns. What is your experience? have you changed the motor often?
Motor Doesn't look to hard to change but I had this code coming up a few days ago what I did was took off left side cover made sure the motor was working first of all, then cleaned all the gears up and made sure the two sensors were clean in the front under the waste toner box, also make sure the lever is spinning under the waste toner when it is being engaged, Ive had them break before also. Good luckOriginally Posted by occus
Oh yess...
Yesterday i had a customer who turn the wastetonerbox...
By the way error C2204 bizhub c452 "failure to turn wastetoner motor" it is normaly dependign on a not easy driving box, but now i have a machine with this issue wich returns and returns. What is your experience? have you changed the motor often?
Its always found that way.
Check for a footprint even a fingerprint.
Or look on the suspect's shoes in the seams.
Its difficult to get away clean on this one.
Whatever
Nice to see the customer made no atempt to clean it up, just ignored it & call the engineer!
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
WOW, did you tell them it shouldn't reqiure force
cant work out how to change, ill just yank on it really hard
my moneys on middle management upwards
Can you fix it........we can fix anything its just how many parts do u wanna pay for
It sorta reminds me of a location in which the maintenance man accidentally spilled some loose toner when emptying trash cans. After that he would dump the waste can over the copier before removing the trash. After two such service calls, it became necessary to remove every dirty towel, every empty toner cartridge, any boxes of used PM parts after service. Jerk.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I'll bet that was fun to clean up.
The other day I told a customer they could get a waste toner from the mailroom where they kept the regular toner she said "why would I have to put waste toner in the machine?"
Customer: I have no idea how that happened.
technician : that happens when you try to print or copy currency ! FBI are coming anyway
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