Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Senior Tech 250+ Posts progoffice's Avatar
    Join Date
    Nov 2008
    Posts
    319
    Rep Power
    49

    Konica Minolta C308 initial fax issues

    Just a heads up. I've installed two C308 machines with the optional fax system on board. On both installs (different customers), I had initial fax problems where the fax TX would immediately fail once a connection was established. I called Konica and they did admit that this was an issue and gave me some things to try. They first had me do the fax file format several times. This didn't work. I then re-initialized the fax system. Following the re-initialization, I was able to fax like normal. This is a pretty easy fix, but was never an issue with the previous two fax cards that came before this one. I would love to hear if any others have experienced this issue or if I'm the only one. Thanks!

  2. #2
    Technician
    Join Date
    Feb 2011
    Location
    New, Orleans
    Posts
    48
    Rep Power
    0

    Konica Minolta C308 initial fax issues

    Konica will also warranty the boards. I have had several fk-508 units fail on send or not allow off-hook. After fax file format and initialization they would work for a day or two Konica Minolta C308 initial fax issues


    Sent from my iPhone using Tapatalk

  3. #3
    Field Supervisor 2,500+ Posts
    Join Date
    Jun 2009
    Posts
    3,009
    Rep Power
    96

    Re: Konica Minolta C308 initial fax issues

    When you do the fax init the message that it was done successfully is missing the last few characters. We were told to perform the init repeatedly until the entire message was displayed. Some would take 3-4 attempts. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  4. #4
    Senior Tech 250+ Posts progoffice's Avatar
    Join Date
    Nov 2008
    Posts
    319
    Rep Power
    49

    Re: Konica Minolta C308 initial fax issues

    The other thing I notice on these things, is when doing an On Hook dial, there is a very slow and delayed tone response when dialing the number. Anyone else notice this?

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here