bizhub C284 scan to email error

[Reed]

Here's the setup I used to scan to yahoo smtp account.
1twig

Q0

Sent from my SM-G920T using Tapatalk

[Reed]

Here's the setup I used to scan to yahoo smtp account.
1twig

Tried those settings. Still no luck

Sent from my SM-G920T using Tapatalk

[Reed]

I tried smb scanning to a folder and still no luck. Which leads me to believe a security setting is turned on. BTW.. I was able to ping yahoo from the copier.

[Reed]

Well I actually got it to scan to a folder. Just can't get the scan to email

[Reed]

finally got it working. Had to update the firmware for the scan to email to work

[Synthohol]

Glad you got it sorted out

[1twig]

I have another fix for this.Create self ssl certificate fill out all fields most important is the administrators email address has to be that of the account or ID of the email setup.This fix worked on 3 different types of email yahoo,gmail,office365 all showed server connection error and this is the only thing I did.
1twig
SSL Cirtificate.pdf

[BuildThenDrop]

I have another fix for this.Create self ssl certificate fill out all fields most important is the administrators email address has to be that of the account or ID of the email setup.This fix worked on 3 different types of email yahoo,gmail,office365 all showed server connection error and this is the only thing I did.
1twig
SSL Cirtificate.pdf

Tried for GMAIL using google dns servers and enabling less secure apps in my account.

Also tried yahoo with no luck and then tried adding SSL (regular and self signed), rebooting the machine in between everything. ( I did not try going back to gmail smtp settings with certificates though).

Do I need to flash the firmware according to the bulletin I've seen referenced? Is there some other (free) email provider that I can at least get set up in the mean time that doesn't need any of these settings? The company uses office 365 for their 6 employees.

Thank you.

[copier tech]

Tried for GMAIL using google dns servers and enabling less secure apps in my account.

Also tried yahoo with no luck and then tried adding SSL (regular and self signed), rebooting the machine in between everything. ( I did not try going back to gmail smtp settings with certificates though).

Do I need to flash the firmware according to the bulletin I've seen referenced? Is there some other (free) email provider that I can at least get set up in the mean time that doesn't need any of these settings? The company uses office 365 for their 6 employees.

Thank you.

Yes, you'll need to update the firmware if you have the C224 (non e) model.

In the meantime you could set up scan to folder?

[jamesyboy]

try setting dns to 8.8.8.8