Konica C360 copying offline

[Lasersupplies]

I have had two konica minolta C360s within the last week copy offline. When the image is copied it runs as if its nearly running off the page.

All guides are fine and it does the same when its being copied from the platen.

I hope someone is able to help.

Thanks in advance

[Max]

Need to see some examples please

[Lasersupplies]

im getting a 500 error when i try to upload the image, is this a known fault with copytechnet?

[allan]

Do the print area and then the scan area in service mode. Magnification adjustment could also be a problem.
Follow steps as per the manual.

[Lasersupplies]

Do the print area and then the scan area in service mode. Magnification adjustment could also be a problem.
Follow steps as per the manual.

What are the defaults for the scan and print area? i have made a few adjustments but to no avail.

[blackcat4866]

im getting a 500 error when i try to upload the image, is this a known fault with copytechnet?

The image should be less than 1MB, and from the approved list of file types. =^..^=

[copyman]

registration / timing clutch?

[Synthohol]

put an original on the glass and before you hit start grab the front left corner of the scanner and lift up with moderate force.
i have seen this issue when something heavy things were put on the copier and the whole frame is askew

[EarthKmTech]

also, on every call to these machines make sure rego rollers turn freely.

this series along with the 4 series seize up on high volume machines. You usually get motor stall noises and paper jams though.

[blackcat4866]

also, on every call to these machines make sure rego rollers turn freely.

this series along with the 4 series seize up on high volume machines. You usually get motor stall noises and paper jams though.

I've seen jamming as a result of the registration bushings ovalling out. =^..^=