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  1. #1
    Service Manager 1,000+ Posts
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    Copier has to be rebooted after some time with AU-205H on C258

    Have a C258 that looses the ability for the card reader to work.


    History: there used to be an issue where card reader would lock up after self association with Papercut.
    This special firmware was loaded which help resolve the issue.
    bizhub C368 Series [Special FW Ver.GG5-54] Failing to login using card reader
    C308 C368 A7PU0Y0-F000-GG5-54.exe


    Then it seemed that some card were not working well, so I moved the card reader to the outsite of copier and that seems to work because the users didn't place the card in the right spot I'm thinking.




    Now they are saying that after a period of time possibly during or after the weekend the card reader will stop working. The light on the card reader will flash but nothing will happen. They reboot the copier and then it is ok for a while.


    Have turned off sleep setting and set to go into low power mode as normal instead of immediately.


    Loadable driver used
    A7PU0Y0-A015-G00-03 AU-205H.exe




    They have another in the building but it is used very little compared to this one.

    Card reader was swapped out with another

    Last edited by wseyller; 07-18-2016 at 06:57 PM.

  2. #2
    Service Manager 1,000+ Posts
    Copier has to be rebooted after some time with AU-205H on C258

    habik's Avatar
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    Re: Copier has to be rebooted after some time with AU-205H on C258

    Is the network on 10/100/1000MBs Auto?

    Weekly timer off?!


    Sent from my iDon't believe in marketing device using Tapatalk

    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  3. #3
    Service Manager 1,000+ Posts
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    Re: Copier has to be rebooted after some time with AU-205H on C258

    Quote Originally Posted by habik View Post
    Is the network on 10/100/1000MBs Auto?

    Weekly timer off?!


    Sent from my iDon't believe in marketing device using Tapatalk
    Yes and yes

    Sent from my Nexus 6P using Tapatalk


  4. #4
    Technician
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    Re: Copier has to be rebooted after some time with AU-205H on C258

    Hi there. Did you ever get this issue resolved?


  5. #5
    Service Manager 2,500+ Posts
    Copier has to be rebooted after some time with AU-205H on C258

    Phil B.'s Avatar
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    Re: Copier has to be rebooted after some time with AU-205H on C258

    Quote Originally Posted by uedele View Post
    Hi there. Did you ever get this issue resolved?
    the OP never posted final results... this thread is 2 years old.


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