Results 1 to 9 of 9
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Feb 2012
    Location
    San Diego ca.
    Posts
    51
    Rep Power
    25

    KM Bizhub 283 code3423 ??

    I replace a hot roller on a Bizhub 283, when I installed fuser into machine it attempted warm-up then code 3423 came up. I turned off sw2 held utility button until trouble reset came up on screen, I pushed trouble reset ok came up, I then turned off sw2 then on and code came back. Perhaps the thermistor assembly needs replacement however I can not find a part#. Any advice would be appreciated. Also attempted to go into diagnostics but the password 00000000 would not work, help.

  2. #2
    Senior Tech 100+ Posts
    KM Bizhub 283 code3423 ??

    copyrooks's Avatar
    Join Date
    Oct 2013
    Posts
    200
    Rep Power
    30

    Re: KM Bizhub 283 code3423 ??

    i believe the same thermistors on a bizhub 250 would also work on a bizhub 223,283,363,423. part # 4040090101

  3. #3
    Trusted Tech 50+ Posts
    Join Date
    Feb 2012
    Location
    San Diego ca.
    Posts
    51
    Rep Power
    25

    Re: KM Bizhub 283 code3423 ??

    Thanks so much!

  4. #4
    Master Of The Obvious 10,000+ Posts
    KM Bizhub 283 code3423 ??

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,442
    Rep Power
    462

    Re: KM Bizhub 283 code3423 ??

    We used to experience something like this on the middle speed Ricohs. The newer machines had thinner heat rollers but were essentially the same size OD, and some of us tried to interchange the rollers. The thinner roller worked fine on the older machines. They heated up faster than expected. Now the thicker rollers would not work on the newer machines. They heated up slower than expected. Slow enough to get fuser codes.

    Does this sound a little like what you are experiencing? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    RTFM!! 5,000+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    5,387
    Rep Power
    152

    Re: KM Bizhub 283 code3423 ??

    The connector is not the same as the B250. You can find a 3de party part.
    Does the lamp test ok?
    Whatever

  6. #6
    Trusted Tech 50+ Posts
    Join Date
    Feb 2012
    Location
    San Diego ca.
    Posts
    51
    Rep Power
    25

    Re: KM Bizhub 283 code3423 ??

    Heater lamp comes on, is there another way to reset fuser codes on this model, it seems unusual that replacing with an OEM hot roller would generate this code. Not trained on this model, is there anything else that could be the cause of a c3423?

  7. #7
    Service Manager 2,500+ Posts
    KM Bizhub 283 code3423 ??


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    3,831
    Rep Power
    133

    Re: KM Bizhub 283 code3423 ??

    If it was working before you replaced roller then I would go back over your work and see if something isn't right. Then test lamp & thermistor when you have it apart. My guess would be thermistor not contacting new roller all the way or it is bad. I don't think I have ever had to replace a thermistor in those B&W machines going all the way back to the Di-251.

  8. #8
    RTFM!! 5,000+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    5,387
    Rep Power
    152

    Re: KM Bizhub 283 code3423 ??

    the thermistors on the B223 range scratches the roller quickly. The 3de party ones let it live a lot longer.
    Whatever

  9. #9
    Service Manager 2,500+ Posts
    KM Bizhub 283 code3423 ??

    Hansoon's Avatar
    Join Date
    Sep 2007
    Posts
    3,190
    Rep Power
    94

    Re: KM Bizhub 283 code3423 ??

    Quote Originally Posted by allan View Post
    the thermistors on the B223 range scratches the roller quickly. The 3de party ones let it live a lot longer.
    That's why I cover them with Teflon tape since the Di-351 days, all of them. Reduces the scratching of the UFR greatly. Never ever changed a thermistor on the Di-351, Di-350, (Di-3510), BH-350, 363, 423 series.

    Teflon is much better than Thermistor Tape. The latter still cannot avoid the typical scratch and also causes weird noises when using after market toner. The Teflon tape is a little thicker and of course very smooth. Had no problems with bad fusing nor service codes. Before applying the Teflon tape I push the thermistor "pill" back into the cushion carefully with a toothpick and then clean them first with acetone or similar. See pictures.

    UFR 423 20160722_103502.jpgufr 423 20160722_104311.jpgufr423 20160722_104524.jpgufr 423 20160722_104613.jpg

    Hans
    Last edited by Hansoon; 07-22-2016 at 10:27 AM.
    " Sent from my Intel 80286 using MS-DOS 2.0 "

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here