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  1. #1
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    Konica Minolta bizhub 25e Toner Empty - No Reset

    I have encountered two situations with Konica Minolta bizhub 25e. The Toner Empty persists even after installing a new original Toner and eventually the machine stop. It does not detect the new toner at all and still Toner Empty on display.
    Chip contacts are clean and good contact. Anybody had the same problems? Thank you.

  2. #2
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    have seen the drum, toner developer, system lock, and break the drive gears on these more than once. good luck

  3. #3
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    Konica Minolta bizhub 25e Toner Empty - No Reset

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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    If memory serves me well, do these have a new toner release in service mode or is it only on the newer range?


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  4. #4
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    [QUOTE=habik;527997]If memory serves me well, do these have a new toner release in service mode or is it only on the newer range?

    Normally when a new toner is inserted on display it should come: New toner detected would you like to use it? yes No
    The problem with these machines is that this is not displayed and so cannot reset the counter for a new toner.

    Is there a way to reset it manually?

  5. #5
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    I think there are two electrical contacts on the toner cartridge that you need to short out. You can tape a paperclip to the contacts before putting toner in the machine. At least this was the case with a Muratec variant. Muratec support called it the Macgyver trick. I am not sure that works on this model and I don't really remember exactly how to do it.

  6. #6
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    Konica Minolta bizhub 25e Toner Empty - No Reset

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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    I would not recommend shortening with anything other than fuse wire, if you go this route! I don't know the parameters of such fuse though!

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  7. #7
    Senior Tech 100+ Posts MVPunisher's Avatar
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    Yea we used to use that trick with the Muratec drums. I don't recall the toner needing it though.

  8. #8
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    Thank you for your feedback.

    The chip on the toner cartridge is with three contacts not two. Do you know which ones to short?
    Normally fuse must be 0.08A if I recall.

    Thanks

  9. #9
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    Konica Minolta bizhub 25e Toner Empty - No Reset

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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    Quote Originally Posted by Falcone View Post
    Thank you for your feedback.

    The chip on the toner cartridge is with three contacts not two. Do you know which ones to short?
    Normally fuse must be 0.08A if I recall.

    Thanks
    Outer 2

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  10. #10
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    Re: Konica Minolta bizhub 25e Toner Empty - No Reset

    Thank you for your help

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