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  1. #1
    Senior Tech 100+ Posts
    Black toner in the Cyan slot

    MVPunisher's Avatar
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    Black toner in the Cyan slot

    I am not looking for help here. I just had to share this with you folks. A tech showed up to a call on a C454e for "dark prints today". Prints his halftones out and the Cyan one is black LOL....after a few seconds he checks and finds they managed to crank that black toner hard enough to make it fit into the cyan slot. No codes, no errors, just "dark prints" lol

  2. #2
    Master Of The Obvious 10,000+ Posts
    Black toner in the Cyan slot

    blackcat4866's Avatar
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    Re: Black toner in the Cyan slot

    I had an enduser do that on a Copystar C4035e. They were out of magenta toner, but had lots of cyan?? And it just won't run when it says Add Toner. All you have to do is push a lot harder.

    And you get really cool purple colored images. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Black toner in the Cyan slot

    I've had this on a c454e too.

    you dont even have to change the dev unit. Vac the hopper, add the new cyan toner and run 100x solid A3 cyan test prints. You will see it get almost perfect by the 50th sheet and is perfect by the 100th.

    Good way to bill the customer for dumbassery either way

  4. #4
    Senior Tech 100+ Posts
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    Re: Black toner in the Cyan slot

    I had this on a C360 cyan toner in the black, was told black was blue and when I printed a configuration page it was pure cyan. swapped back to black and told them if will change back

  5. #5
    Service Manager 1,000+ Posts
    Black toner in the Cyan slot

    habik's Avatar
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    Re: Black toner in the Cyan slot

    Had the same but cyan in black c224e. Did what EarthKmTech did.

    The nip on the cartridge can be easily knocked of when the toner shutter is a 1mm out of position (probably during transport) had it few times. Then it won't go in and they either try harder and break the nip and shutter or have a second thought and swap with other colour. Fun.

    Byting on bits.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  6. #6
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    Re: Black toner in the Cyan slot

    One plus from this at least with the older machines is it was dead easy to change a cheap black IU into a colour one

  7. #7
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Black toner in the Cyan slot

    Quote Originally Posted by paulrid View Post
    One plus from this at least with the older machines is it was dead easy to change a cheap black IU into a colour one
    C350?

    I remember the black IU on the c450 was slightly different with a toner filter or something. Been many years since I've seen one now I cant remember.

  8. #8
    Senior Tech 100+ Posts
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    Re: Black toner in the Cyan slot

    Quote Originally Posted by EarthKmTech View Post
    C350?

    I remember the black IU on the c450 was slightly different with a toner filter or something. Been many years since I've seen one now I cant remember.
    Cant remember if c350 was one but c252 c253 range used the same IU with minor differences to stop you putting them in the wrong colour which is easy removed or changed, the chip and the toner colour. Over the years I've had lots of these machines but never bought a colour IU

    Paul.

  9. #9
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Black toner in the Cyan slot

    Quote Originally Posted by paulrid View Post
    Cant remember if c350 was one but c252 c253 range used the same IU with minor differences to stop you putting them in the wrong colour which is easy removed or changed, the chip and the toner colour. Over the years I've had lots of these machines but never bought a colour IU

    Paul.
    Good to know since I own a c253 as a home machine, support is discontinued for them now here so i can only get consumables that pop up on eBay!

    One of these days I'll have to get something newer, I was offered a c652 with fs-526 with intergalactic meter count but dont really want such a monstrosity at home.

  10. #10
    Senior Tech 100+ Posts
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    Re: Black toner in the Cyan slot

    Quote Originally Posted by EarthKmTech View Post
    Good to know since I own a c253 as a home machine, support is discontinued for them now here so i can only get consumables that pop up on eBay!

    One of these days I'll have to get something newer, I was offered a c652 with fs-526 with intergalactic meter count but dont really want such a monstrosity at home.
    C652 is a good machine but perhaps a bit off over kill for a home machine
    I'd run the c253 to death as the only real problem I've had is the toner blockage, when that happens its strip for parts and get rid.
    Paul.

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