BizHub C250 error code C-D36F

[bb4u929]

I'm just wondering what the error code C-D36F for BizHub C250, and what's the resolution for the issue. I can't find it on the Service Manual or online.

Thank you very much!

[allan]

The manual does point to the NVRAM but no detail only shows C-D3XX.
Guess the NVRAM is faulty or recovery is needed.

[bb4u929]

This error become intermittent problem, sometime the copier works fine, but most of the time I getting the same error code.

How can I check to see if the NVRAM is faulty? I ran the memory test on the copier and it passed the test.

How to do a NVRAM recovery?

Does anybody have the firmware update for my copier?

Does anyone have access to order the replacement NVRAM(I'll provide the serial number of the copier for the order)?

ROM Version
MFP Controller BOOT Program	4038-1E00-G00-03-000(00)
MFP Controller SubSet Program	4038-1F00-G00-13-000(00)
MFP Controller	4038-0100-G00-75-000(00)
Operation PANEL Message Data	4038-8100-G00-65-000(00)
FAX Board Controller1
FAX Board Controller2
IR	4038-0023-G00-07-000
PRT	4038-0050-G00-10-000
LPH
ADF	4582-24G0-08-00
Finisher
System Controller	4038-1000-G00-75-000(00)
Printer Controller	4038-3000-G00-29-000(00)
Printer Controller-Font	4038-3F00-G00-07-000(00)
Printer Controller-Demo Page	4037-3E00-G00-00-000
MIO	4038-5000-G00-45-000(00)
PSWC	4038-5100-G00-38-000(00)
MIB IF	4038-5200-G00-16-000(00)
IPP IF	4038-5300-G00-03-000(00)
External Controller IF
TCP/Socket	4038-6300-G00-06-000(00)
Open API	4038-7000-G00-86-000(00)
Operation PANEL	4038-8000-G00-04-000(00)
CSRC	4038-8300-G00-03-000(00)
PIC	4038-8200-G00-16-000

I appreciate all your help.