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  1. #1
    Trusted Tech 50+ Posts
    Bizhub C35 imaging unit won't reset


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    Bizhub C35 imaging unit won't reset

    My customer ordered a yellow imaging unit for their Bizhub C35 and installed it but the machine didn't reset. I went out and replaced the chip (twice) and it still won't reset. Their machine is down and I'm out of ideas. These are quite different than the Bizhubs I've known and I can't even get into the techrep mode. 1234678 (twice) was supposed to work but noooo... Any help will be most appreciated. Thanks in advance!

  2. #2
    Service Manager 1,000+ Posts
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    Re: Bizhub C35 imaging unit won't reset

    Quote Originally Posted by SwanyG View Post
    My customer ordered a yellow imaging unit for their Bizhub C35 and installed it but the machine didn't reset. I went out and replaced the chip (twice) and it still won't reset. Their machine is down and I'm out of ideas. These are quite different than the Bizhubs I've known and I can't even get into the techrep mode. 1234678 (twice) was supposed to work but noooo... Any help will be most appreciated. Thanks in advance!
    To get into techrep mode the password is 92729272

    As for the issue. Have you look at the device side where the chip makes the electrical contact. Maybe it is damaged.

  3. #3
    Service Manager 1,000+ Posts
    Bizhub C35 imaging unit won't reset

    habik's Avatar
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    Re: Bizhub C35 imaging unit won't reset

    I had similar issue. Swap chips with other colour.

    Byting on bits.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  4. #4
    Technician jqueen's Avatar
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    Wink Re: Bizhub C35 imaging unit won't reset

    Okay, after reading what I have seen so far, looks like no one has come up with a solution to this problem...
    I am having the same issue with the non reseting blk imaging unit. Tried a known working IU and still had the same problem. Did notice that the connection on the front holder for the blk IU was not making contact. So I replaced it and still NG. The only other thing that I can think of would be the Printer Control Board...Any other ideas???

    THE PRINTER GIRL NEEDS HELP!!!!!

    Thank you.

  5. #5
    Service Manager 1,000+ Posts
    Bizhub C35 imaging unit won't reset

    habik's Avatar
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    Re: Bizhub C35 imaging unit won't reset

    Remove all IU's and toners.
    Reboot
    Check how many is asking for.
    Fit K-IU. Check if m/c sees it.
    If it doesn't take cyan chip and fit to K. Try any colour chip in K -IU and check if m/c registers it.
    Mark your IU chips so you know which belongs where.
    Do this procedure one IU at a time.


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  6. #6
    Senior Tech 250+ Posts
    Bizhub C35 imaging unit won't reset

    CraigW's Avatar
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    Re: Bizhub C35 imaging unit won't reset

    We had one similar that the connector leading to the contacts to read eeprom was disconnected behind the front inner panel.

  7. #7
    Senior Tech 100+ Posts Brett GS's Avatar
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    Re: Bizhub C35 imaging unit won't reset

    Quote Originally Posted by CraigW View Post
    We had one similar that the connector leading to the contacts to read eeprom was disconnected behind the front inner panel.
    I had the same issue,yellow wouldnt reset so i took the time and stripped out the contact holder and swopped it with the magenta and it worked.
    But a few techs i work with had to replace the epprom on the printer control board.

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