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Thread: +368

  1. #1
    Senior Tech 250+ Posts CrapAimer's Avatar
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    +368

    hI

    Having trouble upgrading the firmware on a +368, keeps coming up this function is not available anyone came across this before, tried formatting the stick and putting it back on but still the same

    Thanks George

  2. #2
    Field Supervisor 2,500+ Posts
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    Re: +368

    It sounds like you are not pressing the stop key at power up with the USB stick inserted into front port( should see a small black dot while MFP boots to firmware up mode). You would get this message if you inserted a USB stick while the MFP was still prepping the user box/scan modes. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  3. #3
    Senior Tech 250+ Posts CrapAimer's Avatar
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    Re: +368

    Got the wee black dot ?? weird one

  4. #4
    Service Manager 1,000+ Posts
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    Re: +368

    Are you leaving the front door open??

  5. #5
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: +368

    front door does not need to be open . make sure the folder is Fw001 leave all the files in this folder after it is unzipped. try a smaller usb. biggest i have used on these is 16 gb

  6. #6
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    Re: +368

    Hello all,
    we have also the same problem, if anyone can help it will be great.

  7. #7
    Trusted Tech 50+ Posts HuronMan's Avatar
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    Re: +368

    I had to flash one of these things to get rid of the b003's, a couple of weeks ago. I tried 3 different drives. A 2G and 2 16G's. I went and bought a new Sandisk 16G and it finally worked. I dunno.

  8. #8
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    Re: +368

    hi all,
    I have tried diferent sticks but with no result. I found always the black dot in the right corner, and the machine is not responding like it is making an infinite loop. Anybody have a suggestion?

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