Transfer c451 account track data to c452

[integritybob]

I have a customer that is upgrading a Bizhub c451 to a c452. They use account tracking and user authentication and have around 400 accounts. Is there a painless way to back up this data and transfer it to the new unit?

[emujo]

Yes, page scope data admin will do this, you want to capture the account track info from the old device, then set the new device up exactly the same way (meaning were they using user authentication or account track only, or were the 2 tied together). The data will only import back to the new device if the settings are the same. PSDA will capture user name/password, but if you just export the file from the device, the password info is encrypted and useless for an import. BTW, you can use PSDA to bring in any CSV file with user name/password info, or address book one touches. This makes it a great tool to use when your are moving from one vendor to another. Emujo

[integritybob]

Thanks so much!

I thought that pagescope could do it, but I wasn't clear on the details. Most helpful!

--Bob

[integritybob]

Uh oh. I exported the data from the c451 no problem, but when I try to import it into the c452 I get:

File Format Error (Version Not Supported)
Importing Is Cancelled.

Am I doing something wrong, or am I screwed?

--Bob

[Woxner]

you have to use the data administrator to import csv file since machines are different. just taking it from the web page through admin mode will not work. data admin also works through ip address

[allan]

Are u using PSDA?
The PC app?

Data Administrator - PageScope Utilities - Solution Software | KONICA MINOLTA

[integritybob]

Thanks, everyone. My bad for not reading the response more carefully.

I downloaded Page Scope Data Administrator & installed it on my laptop (thanks for the link!). Not the most intuitive software, but I think I can figure it out.

Now my only problem is that the old machine is no longer at the customer location. I'm assuming that I can import the data, store it on the laptop, and export it to the new machine.

--Bob

[allan]

I have only done it with both machines on the network.
Not sure if you can do it offline.

PSDA works well.

[emujo]

Thanks, everyone. My bad for not reading the response more carefully.

I downloaded Page Scope Data Administrator & installed it on my laptop (thanks for the link!). Not the most intuitive software, but I think I can figure it out.

Now my only problem is that the old machine is no longer at the customer location. I'm assuming that I can import the data, store it on the laptop, and export it to the new machine.

--Bob

In this case I would pull the needed data from the C451, and leave PSDA up and running. When you get to the replacement C452 register a new device, import the address book and authentication info (should be empty) the copy and paste the C451 info into the C452 update page and export it back to the new device. When you shut PSDA down, it will want to contact the old device before it re opens the old saved info. Emujo

[integritybob]

Thanks to everyone, especially emujo.

I was able to import the data from the c451 with no problem. Now I'm at the c452 and when I attempt to import the data I get "Failed to import data" and the log says "Failure: Get the OpenAPI version"

Suggestions?

--Bob