I have a pair of Bizhub 3350s both with PF-P13 paper decks. When I stack the machines onto their respective feeders, the front right corner of both machines is raised between 3mm & 5mm compared to the other 3 corners. It appears that the frame of the machine is resting on the frame of the feeder, not allowing the front right to properly seat. Does anyone have any thoughts as to what I need to do to remedy this and/or what I'm doing incorrectly.
Thanks
On the right side of the C3350 there is a thin plastic strip across the bottom, typically gets removed when the machine is mounted on a PF-P13, but not if the machine is only mounted on a stand (which makes no sense to me, why anyone would want a stand without an extra tray, to give it average height).
Has that black plastic bit been removed? I'm guessing it has, and if so, have you tested the function of tray 3 on these machines?
It could just be aesthetics, if it doesn't impede functionality.
If customer complains about the gap, but the trays function properly, all I would say is that it was designed specifically this way.
I tend not to offer specifics regarding fields of which I am not a part.
Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!
noticed this on all new setups of the 33 and 38 seriesOriginally Posted by The_Murph
Re: Bizhub 3350 not sitting properly on paper deck. Pictures included
Thank you for your responses on this. I'd never seen this sort of design before, so it was worth the ask. In looking at the side panels/doors I could clearly see that all the lines are straight except for the gap between the cassettes along the front.
Have you measured cross corners to see if a frame is tweaked out of square? I'm thinking that the copier would not survive such a tweak, but the paper deck might. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If you look at the bottom the way the "legs" are positioned you will understand the sheer idiocy of the designs and weight distribution.
True is that your frame might be twisted.
Firmwares HERE.OK Google! ... will I need Berrocca this morning?
Was it possible to install all four fixing brackets?
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