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  1. #11
    Field Supervisor 500+ Posts
    Bizhub c350 Help! all I need is to reset.......

    minimerlin's Avatar
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    Quote Originally Posted by minimerlin View Post
    It is the blue T shaped bit of plastic ..about 8cms tall that lives in its storage slot inside the front of the machine. Open the front door and look towards the right side, it should be there! The little hole you seek is just below it.
    I wonder why we bother answering calls for help sometimes!! It would be great if we had a bit of feedback!! I wonder if it is really worth trying to help at all....

  2. #12
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    i appreciate your help

    I appreciate any help I can get. Thank you for your posting.

    By chance do you know a tech that can work on my c350 bizhub needs new hard drive and print drive, only has 11,000 copies on it. Our office is near chicago.
    Thank you
    Tina

  3. #13
    Trusted Tech 50+ Posts ravikumarj's Avatar
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    C0521 in Di3510.

    Quote Originally Posted by DarthAlbin View Post
    How to clear a fuser error code (C0500, C0501, C0510, C0511, C0520, C0521).


    Solution
    To clear the fuser error code, perform the following after correcting the cause:
    1. With power ON, open the front door and locate the small, rectangular hole below the imaging unit removal tool.
    Note: It is not in the same location as the models 7915/7920.
    2. Insert a suitable object into the hole to actuate the reset switch .

    3. The code should clear and a message to close the front door should appear.
    I happened to repalce a new heater Unit in Di 3510.
    after replacing getting error code C0521.

    In this model there is a small reset swith on the main panel near ON/OFF switch. I ve activated reset procedure the Panel shows pl wait then again the same error code appears.

    But... I ve not done the resetting with opening the front cover!!!! as stated above.

    Also I ve tried with old heater unit but it appears the same error code, does not reset.

    Kindly confirm and help me.

    Thanks in advance.

  4. #14
    Technician Millennium's Avatar
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    happened to repalce a new heater Unit in Di 3510.
    after replacing getting error code C0521.

    In this model there is a small reset swith on the main panel near ON/OFF switch. I ve activated reset procedure the Panel shows pl wait then again the same error code appears.

    But... I ve not done the resetting with opening the front cover!!!! as stated above.

    Also I ve tried with old heater unit but it appears the same error code, does not reset.

    Kindly confirm and help me.

    Thanks in advance.
    On a Di3510, the procedure is different.

    After hitting the small pinhole switch on the right side of the main panel, you must wait for the splash screen (the screen with the networked computers on it). Watch the left side of the screen for a dot to appear. When it does, push the number 3 putton on the panel.

    You will be asked for a code. Enter your 8 digit service code, then push end. You will then see a Trouble Reset button towards the bottom of the display. Hit it, and then you should be good to go.

  5. #15
    Trusted Tech 50+ Posts ravikumarj's Avatar
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    Reset procedure

    Thank you .... I have got through as directed..

  6. #16
    Senior Tech 250+ Posts ck1's Avatar
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    Quote Originally Posted by selbert View Post
    Help Im uber desparate i have realtors breathing down my back..How do I reset the code that say's "c0510"

    I know it for low temp (the fuses are ok) (its because I had a power surge)

    Please tell me...????>>>>>
    Well after you reset if still code come out . you check fuse or thermistor ok... you need change the PU ( when power trip occur ) good luck... i have facing this problem before ( when you reset ,all thing ok ,but code come out )

  7. #17
    Peter Hung
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    Re: Bizhub c350 Help! all I need is to reset.......

    Hi DarthAlbin,

    You help solve some error on Bizhub 350. I need your help to clear the error messege: c-0991. Your help will be highly appreciated

    PeterHung

    Quote Originally Posted by DarthAlbin View Post
    Considering you know this is a result of a power surge...


    power the main switch on while holding down the utility key.

    wait until the "Trouble Reset" button appears. select that button. power cycle the machine.


    Closely monitor the machine. If you notice anything strange, turn off the main switch and call a service tech out.

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