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  1. #1
    Senior Tech 100+ Posts Imsdal's Avatar
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    Firmware K9 and M1

    Hello there.

    Have anybody had problems with this version K9 and M1 firmware with the bizhub e-series.
    I canīt update the FS-534SD and the JS-506, when i start the update the display show N/G in both cases.
    The only way I can update the machines is to disconnect the finisher. I have try with a new USB but no luck.
    The finisher and the job separator work just fine..I just canīt update them


    Has anybody any idea why this happen.

    Sincerley

    Imsdal

  2. #2
    Service Manager 1,000+ Posts
    Firmware K9 and M1

    habik's Avatar
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    Re: Firmware K9 and M1

    Disconnect network lead when doing update.

    Try to format the stick with windows format and partition utility rather then just right-click and format. Alson name it the stick AB or something short. Alocation size default and of course Format it as FAT32 .

    OTHER THAN THAT.

    You may have incorrect machine and type setup on you MFP.

    Was there by ofchance new or 2nd hand (reset)board fitted?

    Byting on bits.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  3. #3
    Service Manager 1,000+ Posts
    Firmware K9 and M1

    habik's Avatar
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    Re: Firmware K9 and M1

    Have you managed to load it?

    Byting on bits.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  4. #4
    Master Of The Obvious 10,000+ Posts
    Firmware K9 and M1

    blackcat4866's Avatar
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    Re: Firmware K9 and M1

    I've had some failures with the M0 firmware. When that happens I load only 1/2 the firmware. Then go back and load the other half separately. I've been successful with that. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 100+ Posts Imsdal's Avatar
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    Re: Firmware K9 and M1

    Hello.

    The Machines are not here in the shop at the moment so i canīt tell you if your suggestion help.
    I will do that as soon as I can when i visit the cutomer.

    Thank you very much for the help

    Imsdal

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