C364e 99-01 jams, stuck like a tongue to a flagpole

[giddyupngo]

Thanks REGSIS, it was a gear on the main drive. After removing the main drive I saw that the gear meshing with the registration clutch was destroyed. Replaced the main drive and problem was resolved. Possibly a bad developer was putting great strain on this part of the drive, and this gear was the weakest link. Thanks everyone for the input, that was a tough one. In hindsight you could see this gear by removing the registration section, much easier than removing the main drive.damaged_gear_of_main_drive.jpgdamaged_gear_closeup.jpg

[rrrohan]

thanks for that info OP.Was just about to go on a 2 hour flight to a machine thats identical in almost every way, copy count, registration out, clicking sound.I originally replaced the feed assy and had no luck alsoWas about to try the Registration roller assy as i thought the registration sensor actuator might of worn to short but felt like it didn't explain the clicking sound.Your solution sounds way more likely in my case as well.I will let you know next week if my issue was same as yours but if it is you just saved me big time!Thanks

[rrrohan]

https://drive.google.com/file/d/0B2C...w?usp=drivesdk

This is my shredded gear

[giddyupngo]

I'm guessing that is the same gear? The one that meshes with the registration clutch?

[rrrohan]

Yes

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[copier tech]

Thanks for posting your solution, we have a few C284's out so I expect to come across this issue soon!

Can I ask how long it took you to replace this unit!?

[rrrohan]

20mins tops. I dont think its common issue. First one ive done and we have hundreds in feild

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[REGSIS]

AFAIR manual says that registration bushings (4 pieces) and registration roller should be replaced at 900k
Have you done that?
If not, worn bushings or reg. roller axle might be the root cause of gear failure.

[rrrohan]

I agree with changing the bearings but unless you have let run with tight bearings run to long, which is unlikely with customer complaining of jams all tge time, ive never changed tge roller

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