Bizhub 185 blank screen and wont start

[mahmoud]

hellow everyone
i am having trouble with KM bizhub 185. it wont start it eventhough there is power in the machine. when i turn it on only the screen turns on (blank). no sound of engine or any thing just blank screen.
thanx u in advance

[Synthohol]

sounds like bad SSD board to me.
that model is not sold here across the great pond so i dont even have access to the knowledgebase to help you further.
maybe try booting with a firmware stick just to see if it does anything different?

[lazymangr]

just got the same problem from a customer. any solution?

[REGSIS]

just got the same problem from a customer. any solution?

It's a control board. Usually got fried through USB port.
New board equals price of new machine.
Check your local prices.

[lazymangr]

yeah thats right. i removed board and usb is fried. any idea how this happened? customer claims that machine burned 2 of his computers through usb. i am more in that his electric instalation got a problem with grounding or something.

[REGSIS]

Yeah, customers will always blame the machine, and never look for any other reason other way around.

I had few of this caused by thunderstorm via analog telephon line (copper wire) through router, computer network port, accros usb to control board looking for a shortest way out.

It's not power surge through machine beacase PSU on machine is OK.
He/she was lucky machine didn't die before.