Have a customer with a Bizhub 363 and they can scan to folder just fine. They want to scan to email but are having difficulty setting it up. Stopped by to install the most recent complete firmware package I downloaded from the Konica website thinking this would update any security protocols or other items and that would allow the customer to configure the scanning to email. Their IT guy still cannot setup scan to email even after completely installing the firmware(223_283_363_423_a1ud0y0-f000-g00-d6.exe). Any suggestions on how to proceed much appreciated.
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