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  1. #1
    Senior Tech 100+ Posts tulintron's Avatar
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    C6500 lines cyan and magenta.

    C6500 with cyan and magenta lines on the prints and copies only.
    Test pattern prints normally.


    Any tips?


    500k counter.


  2. #2
    Master Of The Obvious 10,000+ Posts


    blackcat4866's Avatar
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    Re: C6500 lines cyan and magenta.

    I'm not very good at imagining image quality issues. Maybe you could include visual aids, like a scanned sample? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 100+ Posts tulintron's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by blackcat4866 View Post
    I'm not very good at imagining image quality issues. Maybe you could include visual aids, like a scanned sample? =^..^=


    WhatsApp Image 2017-03-03 at 16.34.12.jpg

    One print in sequence, the lines alternate between magenta and cyan...


  4. #4
    Field Supervisor 500+ Posts
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    Re: C6500 lines cyan and magenta.

    looks like security issue. what was just done to it?


  5. #5
    Senior Tech 100+ Posts tulintron's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by blackcat4866 View Post
    I'm not very good at imagining image quality issues. Maybe you could include visual aids, like a scanned sample? =^..^=
    20160701_084225_resized.jpgWhatsApp Image 2017-03-03 at 16.56.06.jpg

    I found these modes in Bizhub C6500 and Bizhub C7000.


    I believe I can help ...


  6. #6
    Senior Tech 100+ Posts tulintron's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by Albonline View Post
    looks like security issue. what was just done to it?
    Exactly. New customer. First time with the equipment.


    I do not know what was done to him.

    I did the installation procedure again, but without result.

    I noticed that in the Serial Number Setting item, I can type the number.


    However the equipment is found, according to the label on the body.

    I already consulted all manuals, but without result.


  7. #7
    Technician Shinigami's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by tulintron View Post
    C6500 with cyan and magenta lines on the prints and copies only.
    Test pattern prints normally.


    Any tips?


    500k counter.

    Hello !
    can you joined some examples!?


  8. #8
    Master Of The Obvious 10,000+ Posts


    blackcat4866's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by tulintron View Post
    WhatsApp Image 2017-03-03 at 16.34.12.jpg

    One print in sequence, the lines alternate between magenta and cyan...
    I can't see it very well. Do you have a larger image? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  9. #9
    Technician Shinigami's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by blackcat4866 View Post
    I can't see it very well. Do you have a larger image? =^..^=

    Its new machine ??


  10. #10
    Field Supervisor 500+ Posts


    Synthohol's Avatar
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    Re: C6500 lines cyan and magenta.

    Quote Originally Posted by Shinigami View Post
    Its new machine ??
    right in first post 500k counter.

    what i dont understand is his post with the NVRAM set mode, are these lines cause by playing with settings he has no business tinkering with?
    was it fine before you messed around?


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