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  1. #1
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    Bizhhub C353 error C-3201

    Hello all

    fuser motor is rotating, fuser is rotating freely, closing door correctly engages fuser drive mechanism to drive fuser

    fault was intermittent,, client would open/close front door & problem would go away,, got to the point where error code is now constant

    seeing the motor is rotating, i presume either the motor is not outputting the pulse signal, the cable is damaged or the controller board is kaput

    anyone had this set of symptoms before?

    any and all help would be very much appreciated

    thanks in advance

    Andy


  2. #2
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    Synthohol's Avatar
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    Re: Bizhhub C353 error C-3201

    just to mention, sometimes its the fuser. the bearings start to get tight and slow the fuser down.


  3. #3
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    Re: Bizhhub C353 error C-3201

    Quote Originally Posted by Synthohol View Post
    just to mention, sometimes its the fuser. the bearings start to get tight and slow the fuser down.
    fuser is rotating freely, though thanks for the tip


  4. #4
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    Re: Bizhhub C353 error C-3201

    when it does turn, is there any clicking or clunking sounds that repeat?


  5. #5
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    Re: Bizhhub C353 error C-3201

    Had it once. Just swapping the fuser unit with my workshop machine cured the problem. Both machines are working OK after that since two years now.

    Hans

    " Sent from my Intel i286 using MS-DOS 2.0 "

  6. #6
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    Re: Bizhhub C353 error C-3201

    Quote Originally Posted by Synthohol View Post
    when it does turn, is there any clicking or clunking sounds that repeat?
    none

    when i fire it up with the right door open & the fuser drive interlock not actuated, i get a different error (fuser not rotating) when i engage the fuser drive interlock the fuser turns freely, no noises, no resistance turning the fuser by hand & the fuser drive motor doesn't slow down any


  7. #7
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    Re: Bizhhub C353 error C-3201

    Quote Originally Posted by Hansoon View Post
    Had it once. Just swapping the fuser unit with my workshop machine cured the problem. Both machines are working OK after that since two years now.

    Hans
    something to try - thanks for the tip


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