fuser motor is rotating, fuser is rotating freely, closing door correctly engages fuser drive mechanism to drive fuser
fault was intermittent,, client would open/close front door & problem would go away,, got to the point where error code is now constant
seeing the motor is rotating, i presume either the motor is not outputting the pulse signal, the cable is damaged or the controller board is kaput
anyone had this set of symptoms before?
any and all help would be very much appreciated
thanks in advance