Hi Guys
I have a problem with a C308.
The customer is using a 2012 R2 server and is refusing to connect P2P.
Most or as i am told all client PC's is using win10.
Intermittently one in ten jobs the print job will come thru with no user or filename and will print gibberish until the paper runs out.
It does show "PRINT" under user in the machine LOG when this happens.
Did not have enough time on Friday to dig into it an will probably have to go back to trouble shoot.
Its not the driver or firmware i think. Will do firmware any way. Does the same thing with PS, PCL and XPS.
So corrupt or incorrect print data??
Other printers like the Ricoh B/W right next to it is not doing any of the same stuff and the ping return times is good.
So i don't think its the network.
I did ask the admin to install the drivers directly from the clients that print the most to see if that would teach us any thing about the problem and a know that will work fine.
Suggested using authentication to avoid the wrong driver like a previous installation somewhere to submit jobs. But he does not want to do that.
Will ask him to simply change the IP...
Any ideas?
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