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  1. #11
    Senior Tech 100+ Posts Laserbeam's Avatar
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    Re: PDF's printouts with different character

    Hi emujo2,

    many thanks for your response!

    Could you post the picture again with a better resolution?

  2. #12
    Senior Tech 100+ Posts Laserbeam's Avatar
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    Re: PDF's printouts with different character

    @ emujo2,

    The image with the higher resolution is not necessary. I found the settings in the printer driver.

    If I have understood correctly, I need not to change the font in Word (e.g. from Calibri to Arial), it is enough, if I do this in the printer driver?

  3. #13
    Service Manager 1,000+ Posts
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    Re: PDF's printouts with different character

    I am only offering a suggestion, I have had "print as image" get rid of the bold characters before. Calibri isn't one of the printer installed fonts, so you either have to use the workstation fonts, or substitute for something the printer does have..ie Arial. Emujo

  4. #14
    Senior Tech 100+ Posts Laserbeam's Avatar
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    Re: PDF's printouts with different character

    Today at noon I was again in the copy shop and tried to make the recommended settings. Unfortunately without success. The prints still appeared with these different fonts.

  5. #15
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    Re: PDF's printouts with different character

    Make sure there are no images behind the text that are appearing bold/different. Word does weird things when PDF converting images and breaks them up into blocks. Anything with a transparency also needs to be flattened before converting to PDF through Word/other Microsoft products.

  6. #16
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: PDF's printouts with different character

    The problem is "Font substitution" when using the MFD and printer driver.

    MS Word will have a lot of fonts installed for use in it's application as standard.When printing from a PDF to Post script , PCL driver (vector graphics) the font will be substituted to closest possible match on printout.

    Some Word Processor applications have settings to limit any exotic fonts to a standard printable font set when saving the Doc as PDF etc.

    You may like to cross check the fonts that come standard in the MFD firmware with those used in the PDF creation software?
    Like wise what fonts where available on the creation PC compared
    with those fonts on the PDF render(viewer) or Printout PC.
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