PDF's printouts with different character

[Laserbeam]

Hello,

I have the following problem in 2 Copyshops. The PDF printouts appear in different font sizes. PCL 6 driver is installed (ver. 3.7.0.0).
In the middle of the text, the font changes from normal to bold.
The text was written in Word and then converted to a PDF.
The phenomenon also occurs on other machines at the customer, e.g. on bizhub C360 or C554.
In the appendix you see an example. I underlined the appropriate places.

[rrrohan]

In adobe select print as image tick box and try again

[saburnsjax]

The font used on the print sample looks like it is in the Calibri family... Adobe Acrobat & Reader have known issues with Calibri when using PCL drivers and per Adobe no intention of bothering to fix it.... their solution is to change the font, or switch to PS drivers (or as mentioned above, print as image, though that can bring its own issues IMHO).

[copyrooks]

Are you using microsoft edge to view and print the pdf? Ive had so many issues with that program with printing slowly, printing incorrectly, not printing some text. Id change to either an adobe program or sumatra pdf.

[Laserbeam]

Many thanks for your helpful answers!!!

@saburnsjax

I asked the creator, yes, it was written in Word with the font Calibri. Then converted with Word to PDF.
Which font is the most appropriate in Word so that this problem does not occur after conversion to PDF when printing? What font would you recommend?
I'll make an attempt next week with another font (in Word), then convert in PDF and report again.

Printing with PS-driver, the problem does not occur, but embedded images are too dark and thus unusable.


@ rrrohan

I select "print as image" but the problem with the bold font was still there.


Luckily there is this forum , the hotline of Konicaminolta Europe could not help me unfortunately

[CPM Mike]

I've had all kinds of issues with Calibri font in Adobe products and just stopped using it altogether.

Myriad is almost the same...very strange.

[Laserbeam]

What font in Word would you recommend, so that this phenomenon does not occur by conversion to PDF?

[CPM Mike]

What font in Word would you recommend, so that this phenomenon does not occur by conversion to PDF?

Arial is always a safe bet.

[Laserbeam]

okay Mike,

I will create the Word document with the font Arial and then convert it to a PDF. I'm curious if the prints are correct.
One thing I had forgotten when I described my problem at the very beginning.
The typeface (PDF) appears on the screen without the phenomenon of "Boltface", the font looks completely normal. It's only when printing

[emujo2]

Had a similar issue with customer receiving PDFs from Japan. Try changing the font settings in the driver as shown in the attachment. EmujoScreenshot 2017-04-17 15.40.21.jpg