The machine is a new install, 4 days old, and from the first day both of the trays have an issue with the trays holding the size. They will flip from letter to 5 1/2 x 8 1/2. I notice the new way Konica detects paper size and it looks sloppy with a lot of play in those sliding blocks. Is this a big issue on these? Anyone have a solution?
The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
It's being fed STMT-R, correct? The machine can't feed STMT: 5 1/2" is just too short for the paper path. =^..^=
Last edited by blackcat4866; 05-08-2017 at 01:41 AM.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Tray 1 and 2 side guide adjustment procedure.pdf
Here's a pdf for the issue.
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