Dear Friends, we have following Problem
Copier: C280
Internal Prints: OK
Copy & Scan from glass & ADF both skewed see picture
exchanged whole scanunit with a working one, same issue
Thanks for your help in advance
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Dear Friends, we have following Problem
Copier: C280
Internal Prints: OK
Copy & Scan from glass & ADF both skewed see picture
exchanged whole scanunit with a working one, same issue
Thanks for your help in advance
Did you change the entire top piece?
Whatever
Well it seems to me like your enduser has been leaning on the scanner, and bent it. If it were me I'd give the copier a bear hug.
What you do is wait until the enduser is looking the other way, then loop your left arm under the scanner. Slowly lift the copier off it's wheels, then let it down. Make a test scan. Repeat if necessary.
On your invoice write "Adjusted optical skew." and don't tell the enduser how you did it, but do suggest that they stop leaning on the copier. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
yesOriginally Posted by allan
Did you try a different paper tray?
Its a scanner issue, why would you use a paper tray?
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