Even if you put a envelope specific driver and try using it for envelopes it never works in my experience. What I do that seems to work all the time is have em load the envelopes on the copier of course with envelope paper type on bypass. Then open up the envelope file in word, go to print then select the envelope paper type on the driver settings in word. Don't print yet exit from the print menu after the paper type is changed on the driver. Then go over to the mailings tab and there should be a button there to print on the mailings tab. Its annoying and feels assbackwards but that is the only way i can get it to work. I've had customers tell me its too many steps too but it gets the envelopes to work. BTW this also works for labels, just put labels paper type if available or thick 2, and then go to labels tab and it should have a print option there too. Hope this helps
Bookmarks