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  1. #1
    Senior Tech 250+ Posts barber782's Avatar
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    Konica c284 with finisher jam J72-22

    Hi,

    Got a constant jamming issue on a fs-534 finisher ( tray 2 output).
    The paper enters the eject /sorter unit and jams on 2nd page in sorter.
    J72-22 is code recorded. Jams from all trays.
    Tested all sensors and nothing obvious yet.

    Any ideas?

    Sent from my GT-I9195 using Tapatalk

  2. #2
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    Re: Konica c284 with finisher jam J72-22

    Quote Originally Posted by barber782 View Post
    Hi,

    Got a constant jamming issue on a fs-534 finisher ( tray 2 output).
    The paper enters the eject /sorter unit and jams on 2nd page in sorter.
    J72-22 is code recorded. Jams from all trays.
    Tested all sensors and nothing obvious yet.

    Any ideas?

    Sent from my GT-I9195 using Tapatalk

    I found this a few days ago searching for an answer to a different problem but may be relevant to your case. I assume this is an FS-534 finisher?

    FS-534 alignment plate wearing.
    Last edited by richmods; 07-06-2017 at 07:50 PM. Reason: left out link

  3. #3
    Senior Tech 250+ Posts barber782's Avatar
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    Re: Konica c284 with finisher jam J72-22

    Thanks seen that post before. But don't think it's related to the problem. First page sits into the sorter unit, and then 2nd page stops as it enters the ejector unit

    Sent from my GT-I9195 using Tapatalk

  4. #4
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    Re: Konica c284 with finisher jam J72-22

    check the bridge unit guide part no. a3ep822100 guide/7 item 17
    as I have had a lot of these wear, generally at the rear and
    as the paper passes it can get delayed slightly thus bringing up a
    paper jam message, you will need to look carefully ( the part of guide that wears
    is the raised portion )as the wear doesn't have to be severe to cause trouble

    hope that helps

  5. #5
    Technician 100+ Posts apollo's Avatar
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    Re: Konica c284 with finisher jam J72-22

    Quote Originally Posted by barber782 View Post
    Thanks seen that post before. But don't think it's related to the problem. First page sits into the sorter unit, and then 2nd page stops as it enters the ejector unit

    Sent from my GT-I9195 using Tapatalk

    Hi

    what was the fix for your issue i am having same symptoms on fs534 on km454e
    jam code j72-22

    thanks

  6. #6
    Senior Tech 250+ Posts barber782's Avatar
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    Re: Konica c284 with finisher jam J72-22

    I think it was a mixture of things. Paper in the lct wasn't flat, causing a skew. Also replaced the paddle assembly above the staple tray.

    Sent from my GT-I9195 using Tapatalk

  7. #7
    Technician 100+ Posts apollo's Avatar
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    Re: Konica c284 with finisher jam J72-22

    Quote Originally Posted by barber782 View Post
    I think it was a mixture of things. Paper in the lct wasn't flat, causing a skew. Also replaced the paddle assembly above the staple tray.

    Sent from my GT-I9195 using Tapatalk

    Thanks

    Will check tomorrow visit

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