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  1. #1
    rydmec
    Guest

    Unhappy Bizhub C450 - Forward Tx error / Login error

    I’ve got a KM Bizhub C450 connected to a Windows 2003 server controlled domain. I am able to print to it across the network. I can ping it & log into it in my web browser. The user box functions are also working (used for secure printing from Windows XP workstations).

    Well, now onto what I can’t do. Scan to SMB is not working. I’ve tried setting it to use the IP of the destination PC, the PC name, login credentials with domain level admin rights, login credentials with PC level admin rights, and a few more combinations of things that at the moment escape my memory… With everything I’ve tried I continue to get one of two error messages in the job history log.

    Error one: Forward Tx Error

    Error two: Login Error

    Sadly scan to E-mail is not an option due to the sensitive nature of the data being scanned. Any and all comments, suggestions, scolding, and/or general help on this would be nothing short of godsend. Well, maybe I can do with out the scolding…

  2. #2
    System Engineer 100+ Posts
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    You need to have the latest firmware level or it will not authenticate to a windows 2003 domain. Bring the unit to phase 2 and above.

  3. #3
    rydmec
    Guest
    Quote Originally Posted by konisolver View Post
    You need to have the latest firmware level or it will not authenticate to a windows 2003 domain. Bring the unit to phase 2 and above.

    I've already flashed the unit with the K0 firmware from Konica. If there is a newer release can someone direct me to it?

  4. #4
    Senior Tech 100+ Posts dallas's Avatar
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    Give this solution a chance.

    Change the default domain security settings.

    Open Server Managemant:

    Default Domain Controller Policy -> Security Settings -> Local Policies -> Security Options

    Change:
    Mircosoft network server: Digitally sign communications (always) to "disabled"
    Microsoft network server:
    Digitally sign communications (if client agrees) to "disabled"

  5. #5
    rydmec
    Guest
    Thanks Dallas, but before I give that a try I like to know if there is anything that can be done either at the C450 or at the destination workstation first. The only reason for this is I don't have much freedom to play with any of the security settings. This network deals with a LOT of medical records & other confidential material.
    Last edited by rydmec; 08-22-2008 at 07:54 PM. Reason: give thanks

  6. #6
    Field Service Manager 1,000+ Posts
    Bizhub C450 - Forward Tx error / Login error

    pepper38_cnd's Avatar
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    Windsor, ON Canada
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    In the wins configuration put the address of your server even if you are not running wins on the server. If this doesn't work then use the KonicaMinolta FTP utility works great every time.
    Also when setting up scan to PC SMB if possible always use the administrator name and password.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

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