Biz C220 SMB login error windows 10

[kingarthur]

We've got a customer with a C220, who was scanning to SMB quite happily, until their IT upgraded them to Windows 10, now all they get is "deleted due to error" which is "login error", according to their IT, it's nothing he has done & he "hasn't changed anything", I've got them to restart & log on to their PC to confirm that the user name & password hasn't changed............I have told them they really need to get their IT to sort it out, but all he does is log in remotely & say it's nothing to do with him, I'm trying to help them, as a goodwill gesture, has anyone else had this, or any suggestions, cheers

[REGSIS]

With win 10 last update pasword protected sharing cannot be turned off.


Anyway, if user has pasword set for his/her account input it in registration in address book.
If not then create new user with password and share folder with that new user.

[copytechman]

I use ftp which bypasses most if not all smb nonsense if I can do it!

Regards!

A.

[Hansoon]

Same for me since the early days of digital scanning. For me its Scan-FTP. If customer or their IT-Goofs want other, its their problem.

Hans

[avecosat]

KM informs about compatibility after changing windows from SMB 1.0 to SMB 2.0, you have the information in Infohub may be your problem.

[Max]

Also check if they are logging on using microsoft account or actual local pc account.

[Don N.]

I'm putting at least 1 Win 10 PC per week back to public folder sharing: on and pw protection: off. May consider setting up FTP, but on a pc, not a server, doesn't that require an ftp utility to run?

[Nommo]

Indeed you need some software for FTP Server. The very basic one is Konica Minolta FTP Utility, but I actually prefer using something like FileZilla Server - it's really easy and I trust it more, cuz FileZilla is well known FTP Server/Client software

Regards,
Nommo.

EDIT:

Links:
FTP Utility: http://download.konicaminolta.hk/bt/...pu/ftpu_10.zip
FileZilla Server: https://filezilla-project.org/download.php?type=server

[Don N.]

Indeed you need some software for FTP Server. The very basic one is Konica Minolta FTP Utility, but I actually prefer using something like FileZilla Server - it's really easy and I trust it more, cuz FileZilla is well known FTP Server/Client software

Regards,
Nommo.

EDIT:

Links:
FTP Utility: http://download.konicaminolta.hk/bt/...pu/ftpu_10.zip
FileZilla Server: https://filezilla-project.org/download.php?type=server

We have to use filezilla on Mac's. I heard the KM FTP utility didn't work with 64 bit or w10?

[Hansoon]

Don, I use the "Quick 'N Easy FTP server" since years and its very good and better than KM-Utility.

Quick 'n Easy FTP Server Lite
Download link at the bottom of their page.

Very easy to set up and there is a server log showing exactly what's going on. If anything goes wrong it shows exactly why.

Hans