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  1. #1
    Field Supervisor 500+ Posts kingarthur's Avatar
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    Biz C220 SMB login error windows 10

    We've got a customer with a C220, who was scanning to SMB quite happily, until their IT upgraded them to Windows 10, now all they get is "deleted due to error" which is "login error", according to their IT, it's nothing he has done & he "hasn't changed anything", I've got them to restart & log on to their PC to confirm that the user name & password hasn't changed............I have told them they really need to get their IT to sort it out, but all he does is log in remotely & say it's nothing to do with him, I'm trying to help them, as a goodwill gesture, has anyone else had this, or any suggestions, cheers

    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  2. #2
    Senior Tech 100+ Posts
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    Re: Biz C220 SMB login error windows 10

    With win 10 last update pasword protected sharing cannot be turned off.


    Anyway, if user has pasword set for his/her account input it in registration in address book.
    If not then create new user with password and share folder with that new user.


  3. #3
    Field Supervisor 500+ Posts copytechman's Avatar
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    Re: Biz C220 SMB login error windows 10

    I use ftp which bypasses most if not all smb nonsense if I can do it!

    Regards!

    A.


  4. #4
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    Re: Biz C220 SMB login error windows 10

    Same for me since the early days of digital scanning. For me its Scan-FTP. If customer or their IT-Goofs want other, its their problem.

    Hans

    " Sent from my Intel i286 using MS-DOS 2.0 "

  5. #5
    Trusted Tech 50+ Posts avecosat's Avatar
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    Re: Biz C220 SMB login error windows 10

    KM informs about compatibility after changing windows from SMB 1.0 to SMB 2.0, you have the information in Infohub may be your problem.


  6. #6
    Senior Tech 250+ Posts Max's Avatar
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    Re: Biz C220 SMB login error windows 10

    Also check if they are logging on using microsoft account or actual local pc account.


  7. #7
    Senior Tech 100+ Posts
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    Re: Biz C220 SMB login error windows 10

    I'm putting at least 1 Win 10 PC per week back to public folder sharing: on and pw protection: off. May consider setting up FTP, but on a pc, not a server, doesn't that require an ftp utility to run?


  8. #8
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    Re: Biz C220 SMB login error windows 10

    Indeed you need some software for FTP Server. The very basic one is Konica Minolta FTP Utility, but I actually prefer using something like FileZilla Server - it's really easy and I trust it more, cuz FileZilla is well known FTP Server/Client software

    Regards,
    Nommo.

    EDIT:

    Links:
    FTP Utility: http://download.konicaminolta.hk/bt/...pu/ftpu_10.zip
    FileZilla Server: https://filezilla-project.org/download.php?type=server


  9. #9
    Senior Tech 100+ Posts
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    Re: Biz C220 SMB login error windows 10

    Quote Originally Posted by Nommo View Post
    Indeed you need some software for FTP Server. The very basic one is Konica Minolta FTP Utility, but I actually prefer using something like FileZilla Server - it's really easy and I trust it more, cuz FileZilla is well known FTP Server/Client software

    Regards,
    Nommo.

    EDIT:

    Links:
    FTP Utility: http://download.konicaminolta.hk/bt/...pu/ftpu_10.zip
    FileZilla Server: https://filezilla-project.org/download.php?type=server
    We have to use filezilla on Mac's. I heard the KM FTP utility didn't work with 64 bit or w10?


  10. #10
    Service Manager 1,000+ Posts


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    Re: Biz C220 SMB login error windows 10

    Don, I use the "Quick 'N Easy FTP server" since years and its very good and better than KM-Utility.

    Quick 'n Easy FTP Server Lite
    Download link at the bottom of their page.

    Very easy to set up and there is a server log showing exactly what's going on. If anything goes wrong it shows exactly why.

    Hans

    " Sent from my Intel i286 using MS-DOS 2.0 "

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