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  1. #1
    Field Supervisor 500+ Posts kingarthur's Avatar
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    Biz C220 SMB login error windows 10

    We've got a customer with a C220, who was scanning to SMB quite happily, until their IT upgraded them to Windows 10, now all they get is "deleted due to error" which is "login error", according to their IT, it's nothing he has done & he "hasn't changed anything", I've got them to restart & log on to their PC to confirm that the user name & password hasn't changed............I have told them they really need to get their IT to sort it out, but all he does is log in remotely & say it's nothing to do with him, I'm trying to help them, as a goodwill gesture, has anyone else had this, or any suggestions, cheers

    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  2. #2
    Trusted Tech 50+ Posts
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    Re: Biz C220 SMB login error windows 10

    With win 10 last update pasword protected sharing cannot be turned off.


    Anyway, if user has pasword set for his/her account input it in registration in address book.
    If not then create new user with password and share folder with that new user.


  3. #3
    Field Supervisor 500+ Posts copytechman's Avatar
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    Re: Biz C220 SMB login error windows 10

    I use ftp which bypasses most if not all smb nonsense if I can do it!

    Regards!

    A.


  4. #4
    Service Manager 1,000+ Posts


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    Re: Biz C220 SMB login error windows 10

    Same for me since the early days of digital scanning. For me its Scan-FTP. If customer or their IT-Goofs want other, its their problem.

    Hans

    " Sent from my Intel i286 using MS-DOS 2.0 "

  5. #5
    Trusted Tech 50+ Posts avecosat's Avatar
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    Re: Biz C220 SMB login error windows 10

    KM informs about compatibility after changing windows from SMB 1.0 to SMB 2.0, you have the information in Infohub may be your problem.


  6. #6
    Senior Tech 250+ Posts Max's Avatar
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    Re: Biz C220 SMB login error windows 10

    Also check if they are logging on using microsoft account or actual local pc account.


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