bizhub c450 display in japanese language?

[axyun]

Have customer with C450 with Japanese language in display. Saw procedure in user settings after pressing utility counter.
The problem is can't understand the japanese in order to select setting . Also customer cannot copy scan or print. the
machine does not respond. I appreciate your help very much. Frank/ActionPhotocopy

[Woxner]

you will need too use a reset tool it mind is scrambled. probably power surge

[JR2ALTA]

According to Google Translate "Select Language" in Japanese is

言語を選択する

[allan]

ファックのマニュアルを読む

[axyun]

What is a reset tool Woxner?

Hi Jr2Alta. Are you suggesting I google search the translation for each step in procedure. copy them and then go to customer and
hopefully i will see these same translations and be able to make correct selections? A little scary but might work. I think I would
prefer to tell customer I would be unable to help in this situation. Now if I knew a tech that knew Japanese that would be helpful.

[emujo2]

The icons are in the same position no matter which language you select..System 1 is right above system 2 etc. If you can find a machine in the US market, just follow it as a guide. I don't have anything that old to ref, but system 1 should be the 3rd icon down/left side. Marketing area should be top choice in system 1, US is top row middle icon. Emujo

[Woxner]

even if its japan it should respond with the buttons. but if nothing works you will most likely need this reset tool to reset nvram. then you can start over

[copier tech]

There is an NVRAM initialize firmware that may help.

NVRAM initialize.pdf

[axyun]

Thanks guys but I have decided to pass on this as too much risk for too little reward. Have left message with customer that I would not be able to help. If I knew a local very savvy Konica tech I would pay generously him to take care of it. Frank

[copier tech]

That is a wise decision, these old boxes are not worth repairing, especially this C450, had many annoying issues, dumping developer was the worst!