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  1. #1
    Senior Tech 100+ Posts
    Bizhub c552 booting problem

    AhmedChamumi's Avatar
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    Bizhub c552 booting problem

    Helo everyone,

    I have a bizhub C552 which i have replaced MFP board it switches on OK does the warm up and stays still with no further steps, the display is dark and the
    copy key (Green one) flashes orange and blue alternatively....do i just need to load a firmware or i'm up against a nightmare?

    Best of regards,

    Ahmed R. Chamumi.

  2. #2
    Trusted Tech 50+ Posts Brischaffer's Avatar
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    Re: Bizhub c552 booting problem

    I would replace the Memory Modules. That might be your problem. Part #: V865 3000 26 (Qty. 2)

  3. #3
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: Bizhub c552 booting problem

    if you didnt do firmware and you replaced the board you need too. memory may still be bad but firmware must be done

  4. #4
    Field Supervisor 500+ Posts Max's Avatar
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    Re: Bizhub c552 booting problem

    When you are replacing a board you need to boot up the copier with new f/w from 1st switch on. There is a step by step instruction on how to do it. Nvram had to be from the old copier too.

  5. #5
    Service Manager 1,000+ Posts
    Bizhub c552 booting problem

    habik's Avatar
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    Re: Bizhub c552 booting problem

    When installing NEW board . It has to be flashed with firmware on first boot up.

    When installing USED board to test then Machine & Type has to be setup during first load of latest firmware and then Reset tool for the MFPB. Get the tech bulletin how to otherwise you may screw up more than you have!

    Also NEVER change 2 boards at the same time!
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

  6. #6
    Senior Tech 100+ Posts
    Bizhub c552 booting problem

    AhmedChamumi's Avatar
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    Re: Bizhub c552 booting problem

    Quote Originally Posted by habik View Post
    When installing NEW board . It has to be flashed with firmware on first boot up.

    When installing USED board to test then Machine & Type has to be setup during first load of latest firmware and then Reset tool for the MFPB. Get the tech bulletin how to otherwise you may screw up more than you have!

    Also NEVER change 2 boards at the same time!
    Could you please provide the bulletin if you have as well as the reset tool please, please.

    Best of regards,

    Ahmed R. Chamumi.

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