Bizhub c224e - Error code: C- c212

[michal0110]

Hey,


My printer: Bizhub c224e
Error code: C- c212
When: downloading scans through printer website


So I can send something to printer and print it, also I can scan something to printer hdd. Problem is with downloading scan.
When I want to download scan through web it says something like "you can't do it, error" and the printer shows error C- c212.
Maybe someone know what can be the problem?


Thx for help!

[Max]

Try firmware

[michal0110]

Is there any other way to repair?

[copier tech]

Is there any other way to repair?

Try another browser, chrome is usually reliable.

What firmware & function version is the machine on?
if still on factory you will have various issues.

[laitang]

You need reinstall the loadable device driver

[michal0110]

Try another browser, chrome is usually reliable.


What firmware & function version is the machine on?
if still on factory you will have various issues.

I tried on IE and the same.
Firmware:

ROM Version
MFP Card Version A5C10Y0-F000-GD3-E4-400
MFP Controller BOOT Program A5C10Y0-1E00-G00-04(00)
MFP Controller Linux Base Linux-2.6.26.8-rt16
MFP Controller Kernel Program A5C10Y0-1C00-G00-51
MFP Controller SubSet A5C10Y0-1F00-GC1-G0(00)
MFP Controller A5C10Y0-0100-GD3-E4(00)
Operation Panel Message Data A5C10Y0-8100-G00-E4-400
Fax Board Controller1
Fax Board Controller2
Engine Parameter A5C10Y0-0054-G00-01
Engine BOOT A5C10Y0-0055-G00-00
Scanner A5C10Y0-0023-G00-30
Printer A5C10Y0-0050-G00-25
ADF A3CF0Y0-0024-G00-12
Finisher
RU
ZU
Panel CPU A55V0Y0-8900-G60-00
DSC1
DSC2
Loadable Device Driver1 A2XK0Y0-A520-G00-02(00)
Loadable Device Driver2
SD
Voice Data
Movie Data A5C10Y0-C000-G00-00
Dictionary Data A5C10Y0-B100-G00-00
OCR Library
Panel Sound Data A5C10Y0-C200-G00-00
MFP Controller Thread Image Parameter A5C10Y0-8B00-G00-01
MFP Controller PIC Image Parameter A5C10Y0-8A00-G00-01
MFP Controller System A5C10Y0-1000-GD3-E4(00)
MFP Controller Print Controller A5C10Y0-3000-GC2-W2
MFP Controller Print Controller Font A5C10Y0-3F00-G00-W0
MFP Controller Print Controller Demo Page A5C10Y0-3E00-G00-01
MFP Controller MIO A5C10Y0-5000-G00-E3(00)
MFP Controller PIC A5C10Y0-8200-G00-91

You need reinstall the loadable device driver

Hmm can you write me how to do it?

[michal0110]

Try another browser, chrome is usually reliable.

What firmware & function version is the machine on?
if still on factory you will have various issues.

MFP Card Version	A5C10Y0-F000-GD3-E4-400
MFP Controller BOOT Program	A5C10Y0-1E00-G00-04(00)
MFP Controller Linux Base	Linux-2.6.26.8-rt16
MFP Controller Kernel Program	A5C10Y0-1C00-G00-51
MFP Controller SubSet	A5C10Y0-1F00-GC1-G0(00)
MFP Controller	A5C10Y0-0100-GD3-E4(00)
Operation Panel Message Data	A5C10Y0-8100-G00-E4-400
Fax Board Controller1
Fax Board Controller2
Engine Parameter	A5C10Y0-0054-G00-01
Engine BOOT	A5C10Y0-0055-G00-00
Scanner	A5C10Y0-0023-G00-30
Printer	A5C10Y0-0050-G00-25
ADF	A3CF0Y0-0024-G00-12
Finisher
RU
ZU
Panel CPU	A55V0Y0-8900-G60-00
DSC1
DSC2
Loadable Device Driver1	A2XK0Y0-A520-G00-02(00)
Loadable Device Driver2
SD
Voice Data
Movie Data	A5C10Y0-C000-G00-00
Dictionary Data	A5C10Y0-B100-G00-00
OCR Library
Panel Sound Data	A5C10Y0-C200-G00-00
MFP Controller Thread Image Parameter	A5C10Y0-8B00-G00-01
MFP Controller PIC Image Parameter	A5C10Y0-8A00-G00-01
MFP Controller System	A5C10Y0-1000-GD3-E4(00)
MFP Controller Print Controller	A5C10Y0-3000-GC2-W2
MFP Controller Print Controller Font	A5C10Y0-3F00-G00-W0
MFP Controller Print Controller Demo Page	A5C10Y0-3E00-G00-01
MFP Controller MIO	A5C10Y0-5000-G00-E3(00)
MFP Controller PIC	A5C10Y0-8200-G00-91

You need reinstall the loadable device driver

Can you tell me how to do it?

[laitang]

A2XK0Y0-A520-G00-02 is loadable device driver or C224 not C224e.
Depend on authentication unit installed on the mfp: AU-102 or AU-201, you need uninstall old driver then reinstall new driver.
Perform your provider.

[laitang]

Movie Data is old, latest is A5C10Y0-C000-G00-30

[oldminolta]

[ATTACH]37326