Hi!
We need a solution for departments that do scanning all day. They get the documents from many departments and scanning is their entire position. Our software has already been built to wait until a document is 6 minutes old before it picks it up. The Konica is taking so long to send it over, we're talking 10 minutes.
This question is for my customer, I can't change anything about their environment. The only thing I know is that they are using a Konica Minolta, it is SMB and they are using separate scan.
@rrrohan
Our software waits until a documents modified date is 6 minutes old (configurable) already. We had to up it to 6 minutes. The idea is to scan as much paper as possible into the system each day.
NOTE: This is happening only on the documents coming from the Konica. They have other scanners that are scanned to the same network location and the scanner doesn't take as long to deliver.
We cannot add more software, we need a scanner level solution. If the Konica is not going to offer or do any of the suggested items then perhaps another scanner will?
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