Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Junior Member
    Join Date
    Aug 2017
    Location
    Farmingdale
    Posts
    5
    Post Thanks / Like
    Rep Power
    0

    Exclamation Lock document being scanned until completed

    We are using software that processing documents directly from the scanner.

    We need one of the following to happen when scanning large documents:


    • Lock the document until the user has finished scanning their stack
    • Leave the document with the .tmp name until it finishes scanning, then when the user clicks finish it changes the name to .pdf
    • Hold the document 'on the scanner' in internal memory until the user hits scan, then send the document to the network folder.


    If anyone know of a way to make any of these, or all of these happen please let me know

    Jenni


  2. #2
    Senior Tech 250+ Posts Woxner's Avatar
    Join Date
    Jul 2011
    Location
    Felixstowe England
    Posts
    354
    Post Thanks / Like
    Rep Power
    17

    Re: Lock document being scanned until completed

    try separate scan. it will let you build the scan so its one file. then hit finish to send. it will ask if you want to continue or finish. just contiue until all docs are scan then finish. email has limits. smb or ftp will take large file. by the way what machine?. which of the 3 are you doing


  3. #3
    Junior Member
    Join Date
    Aug 2017
    Location
    Farmingdale
    Posts
    5
    Post Thanks / Like
    Rep Power
    0

    Re: Lock document being scanned until completed

    Thank you Woxner, they were currently using separate scan but there appears to be a problem with it. There is a technician working with those users now because that feature wasn't working as it should. They first thought it was a firmware issue, since a firmware update hadn't been done in almost a year but that hasn't stopped the original issue.

    They start scanning a document, it goes to the destination location as 0 bytes and the software grabs it.

    I will update this string when I hear back.

    Perhaps there is a different scanner I can suggest that either names the file .tmp or locks the PDF so that our software won't grab it. I think they are looking for an enterprise solution that they can use firm wide.


  4. #4
    Senior Tech 250+ Posts
    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    392
    Post Thanks / Like
    Rep Power
    16

    Re: Lock document being scanned until completed

    SMB or FTP scan? Im guessing SMB. Try FTP


  5. #5
    Indentured Servant 500+ Posts D_L_P's Avatar
    Join Date
    Oct 2009
    Posts
    843
    Post Thanks / Like
    Rep Power
    27

    Re: Lock document being scanned until completed

    In my experience seeing a 0 byte file has been due to having read/write but not modify rights. However you're not scanning via smb.

    Is it possible to delete and recreate the scanner object in your scanning software?

    IIRC certain scanning software,I wont name here, had a temp folder that had to have the contents deleted a couple times a uear. The folder would fill up and cause partial scan jobs or memory errors. Maybe the software you're using has a similar scanlog that needs cleared?


  6. #6
    Technician



    Join Date
    Feb 2011
    Location
    Lafayette, LA
    Posts
    32
    Post Thanks / Like
    Rep Power
    14

    Re: Lock document being scanned until completed

    Not sure how much scanning is being done but you could scan the files into a temp folder and once the scanning is complete, manually move the files to the watched folder. This could file moving could be automated with software if need be.

    I can not think of any way to lock the file until it is completed scanning or fo the machine to change the extension.


  7. #7
    RTFM!! 2,500+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    2,506
    Post Thanks / Like
    Rep Power
    49

    Re: Lock document being scanned until completed

    Webdav?

    Whatever

  8. #8
    Senior Tech 100+ Posts
    Join Date
    Mar 2017
    Posts
    110
    Post Thanks / Like
    Rep Power
    2

    Re: Lock document being scanned until completed

    Quote Originally Posted by JenniField View Post
    We are using software that processing documents directly from the scanner.

    We need one of the following to happen when scanning large documents:


    • Lock the document until the user has finished scanning their stack
    • Leave the document with the .tmp name until it finishes scanning, then when the user clicks finish it changes the name to .pdf
    • Hold the document 'on the scanner' in internal memory until the user hits scan, then send the document to the network folder.


    If anyone know of a way to make any of these, or all of these happen please let me know

    Jenni
    The KM itself will not do any of these things, but if you are leaning towards a 3rd party solution like AutoStore you could get some custom workflows scripted for this. I would expect to spend upwards of 5-8K just for the scripting and a couple of thousand for the software and licensing. If they are currently using several people and many man hours to do this work, the cost is easily justified. After a little more thought, you might be able to use real time TWAIN to do # 3. HDD TWAIN may also be a possibility. Emujo


    Just ran the TWAIN system with PDF Pro..You can scan the document, and re name it, convert it (format), then save/send to any location accessible from your workstation. Emujo

    Last edited by emujo2; 1 Week Ago at 08:55 PM.

  9. #9
    Senior Tech 250+ Posts
    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    392
    Post Thanks / Like
    Rep Power
    16

    Re: Lock document being scanned until completed

    Can you set your software to only check the watched folder every few minutes so your less likely to be half way through scanning the document before it tries to use it? Sounds like its refreshing to often or possibly even Live


  10. #10
    Service Manager 1,000+ Posts


    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    1,020
    Post Thanks / Like
    Rep Power
    20

    Re: Lock document being scanned until completed

    Agreed with above. The file header with 0 bytes is placed first while the scan is being compiled. This don't change but the frequency of the software polling can be I hope.


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •