Service Notification Failed message

[copier tech]

There should be two things to clear in service mode to disable VCare communication completely:


SVC Mode > CS Remote Care > Start Maintenance > input any 7 digits > END > Detail Settings > RAM clear > Set > END

and

SVC Mode > CS Remote Care > Server Settings > Data initialize > Yes > END

Thanks for the info this helped me out today!

However I didnt do the 2nd step but message went away?