I've got a C364e that is displaying a message randomly that says "Service Notification Failed" turn machine off and back on and will be blinking orange. The machine will still copy/print/scan etc. while in this state, so it's not like a service code is present. I have the machine configured to email us meter reads and status notifications. Among these, I have the machine programmed to let us know if toner/waste toner is low and if there is a service call generated on the machine. Scan to email works, and I've forced a meter read to our meter inbox successfully. Perhaps the machine is trying to email us a status notification and can't??? There are no service codes in the history. Or, is this message related to Vcare settings? This is a refurbished machine, so I'm not sure if it was connected to a remote server for "service notifications" in the past. Any help is appreciated.
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