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  1. #1
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    C224e Color printing problem

    Hello to everyone,

    The last few days I have a problem with my printer.
    When I print in color, there are some vertical lines which I suppose
    are from the old drums but also there is a thing like shadow (mostly red color)

    Do you think it is from the drum too (I have already ordered one)
    Or is there something else I can do (e.g. A calibration or something like that)

    Best Regards,
    Sakis

  2. #2
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    Re: C224e Color printing problem

    Possible the cleaning blades don't clear corectly, are dirty or worn-out.

  3. #3
    Master Of The Obvious 10,000+ Posts
    C224e Color printing problem

    blackcat4866's Avatar
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    Re: C224e Color printing problem

    Maybe a image sample might help? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
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    Re: C224e Color printing problem

    Quote Originally Posted by blackcat4866 View Post
    Maybe a image sample might help? =^..^=
    Here you go! You can see the magenta like shadow in the EZ letters
    and also in the next picture in the hand and the brown triangle.

    IMG_20170909_224501.jpgIMG_20170909_224316.jpg

  5. #5
    Master Of The Obvious 10,000+ Posts
    C224e Color printing problem

    blackcat4866's Avatar
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    Re: C224e Color printing problem

    Simple color registration. Have you done a stabilization and gradation? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: C224e Color printing problem

    Quote Originally Posted by blackcat4866 View Post
    Simple color registration. Have you done a stabilization and gradation? =^..^=
    I did color registration and gradation before....
    I have +6 max registration but the red still leaves a shadow

  7. #7
    Certified Konica Expert 2,500+ Posts
    C224e Color printing problem

    Synthohol's Avatar
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    Re: C224e Color printing problem

    check your internal test patterns, make sure its not just a shit image file.

  8. #8
    Master Of The Obvious 10,000+ Posts
    C224e Color printing problem

    blackcat4866's Avatar
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    Re: C224e Color printing problem

    Quote Originally Posted by jamaicapepe View Post
    I did color registration and gradation before....
    I have +6 max registration but the red still leaves a shadow
    I don't think we're talking about the same thing. Enter service mode > Process Adjustment > Stabilization & Gradation...
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
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    Re: C224e Color printing problem

    Quote Originally Posted by blackcat4866 View Post
    I don't think we're talking about the same thing. Enter service mode > Process Adjustment > Stabilization & Gradation...
    =^..^=
    Yes I have already done that.

    And also after that I have played with color registration patterns.

    It did it for cyan and yellow but the red color is not fixed.

  10. #10
    Service Manager 2,500+ Posts
    C224e Color printing problem


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    Re: C224e Color printing problem

    Most likely the drum unit is causing the magenta background & lines. Could also be the developer unit but usually the drum. Especially since you posted the drums were old.

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