Network tab missing after disable DHCP on Bizhub C353

[Xtended]

Ok, what setting do I have to make so that my Konica pull an address? Shoul it be static with a crossover cable, shoul it be in a router network? How should i configure my PC to make Konica Minolta pull an ip address?

How can I damaged a network card only by making some changes in the Network Options? Are those machines so unreliable?

P.S. Both of the leds are blinking.

[Synthohol]

Can you print a network configuration page? Set your laptop to one number up at the end and see if you can get on pages cope and assign a static ip.
You can also do this from your laptop...
Get to a command prompt and type arp -s mac address with dashes not colons. Space twice and type the IP you want to assign.
Ie: arp -s 13-h4-5d-d1-h7-b9 192.168.1.5 and hit enter that is an arp "answer" to the copiers arp request.
By the way. Crossover cables have been irrelevant for a while, most laptops and the copier have auto crossover capability so a straight cable works fine.

[Xtended]

arp -a output:
The first one is a connection on a wireless router and the second one is the ethernet conected to the printer.

Interface: 192.168.1.106 --- 0xc
Internet Address Physical Address Type
192.168.1.1 f4-f2-6d-c1-c6-96 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static



Interface: 169.254.14.35 --- 0xd
Internet Address Physical Address Type
169.254.255.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


How can i find the mac of the printer? I can print a test page only from USB, but there is no IP or mac address on that page.

Should I assign 192.168.1.107 with the mac address of the printer?

arp -s xx-xx-xx-xx-xx-xx 192.168.1.5 ?

[emujo2]

I'm pretty sure you can't connect the printer via USB and Ethernet at the same time. Try unplugging the USB connection then restart the MFP. See if it will time out and allow you to manually assign an IP. Emujo

[Xtended]

Emujo, i've unplugged the usb, restart the printer.
Same outputul when arp -a.

So, If my ip address is 192.168.1.106, i have to asign the ip 192.168.1.107 with the mac address of the printer wich can be found on a test Page.

So the command will be
arp -s xx-xx-xx-xx-xx-xx 192.168.1.107 (where xx-xx-xx-xx-xx-xx...îs the mac address of the printer)?
Then ping this ip?

[nassor]

may not big issue just configure your network again. call ... admin-network setting-tcp/ip setting- ipv4 setting - manual input. than set ip address, subnet mask and default gateway.

[emujo2]

I think we are missing something here...

1. Print out test page from MFP (not windows test print) Menu/Utility/User settings/printer settings/print reports/configuration page.--Is there an IP listed here (either the APIPA or 192.168.x.x)
2. if there is nothing listed here (or 0.0.0.0) then you have a problem with the MFP NIC. You ask how a change could damage a NIC, so I'll ask, what were you trying to change or accomplish when this issue started, the NIC issue may be related to something you changed earlier.
3. I'm not an IT expert, but the arp commands you are using I believe are associated with changing the arp tables on your local computer, not to assign an IP address to the MFP NIC.
4. The NIC LED Lights..Are they green, amber, flashing or steady.

If you see an IP address listed on the config sheet, and it matches your schema try pinging it. If it's an APIPA address configure your laptop IP and subnet for the same schema and use a cat 6 cable to directly connect to the MFP (Again, crossover not needed.). Haven't reread the thread, but if you tried a data clear, you will have to set the HDD. Under the service mode initialization there is also a network settings clear, I would try this versus factory reset. Emujo

[Synthohol]

Can you print a network config page from user settings printer print pages configuration?
What IP is on the page? Set your laptop one digit above in adapter settings ip4 and open a browser and type the copier IP in the address bar and see if the copier web page shows up.
Don't use IE it's garbage chrome or Firefox won't let you down.
If this all still fails or you cannot do please call a qualified tech, better than parking your machine.

[Xtended]

I've print a test page from : Menu/Utility/User settings/printer settings/print reports/configuration page.

TCP/IP: Enable
IP Address: 169.254.142.25
Subnet mask: 255.255.0.0
Default Gateway: 0.0.0.0
Raw Port 0: 9100
Raw Port 1: 9112
......................

Mac address: 00:20:6B:60:FB:38

Both leds are flashing green.

arp -s 169.254.142.25 00-20-6B-60-FB-38
ping 169.254.142.25 - Destination host unreachable

When i type 169.254.142.25 in web browser it gives me "This site canot be reached"

Nassor: the problem is that the Network Settings are missing from Administrator menu.

[emujo2]

This is actually good...

So, from this point, can you get into ADMIN/NETWORK/TCP/IP?

The NIC is doing exactly what it's supposed to do, it failed trying to acquire a DHCP address and self assigned the APIPA ((169.xxx). Of course, you will not be able to reach this address from any computer on the 192.168.X.X/24 network. Now you have to find an unassigned IP (just ping 192.168.X.X and find something open). Assign the IP and matching subnet/gateway/DNS info. Ipconfig/all will give you all of this. Plug the Ethernet cable from the MFP to the network and you should be good to go. EMujo