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Thread: 9901 Error

  1. #1
    Junior Member
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    9901 Error

    Hi all,

    working on a Km C454 and I am getting a 9901 error, there is a paper jammed at the fuser and another at the registration. This problem only occurs on tray 3 LCT. Tray 1 is plain A4 and Tray 2 A3 all working ok no Jam. Paper lifting in LCT ok feeds a few pages then Jams. Any help would be greatly appreciated Cheers


  2. #2
    Indentured Servant 500+ Posts D_L_P's Avatar
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    Re: 9901 Error

    Quote Originally Posted by PRGA View Post
    Hi all,

    working on a Km C454 and I am getting a 9901 error, there is a paper jammed at the fuser and another at the registration. This problem only occurs on tray 3 LCT. Tray 1 is plain A4 and Tray 2 A3 all working ok no Jam. Paper lifting in LCT ok feeds a few pages then Jams. Any help would be greatly appreciated Cheers
    There is a tech pub for this issue. Basically you go to the hardware store and buy a thin metal washer to shim the clutch that drives the vertical transport roller in tray 3 feed unit.
    In my exoerience if you need the shim you need to replace the clutch as well. Once you get the jams the clutch is damaged and the shim won't help. The washer only prevents it from happening to a new one.
    Updating the firmware will only change the error to a jam code.


  3. #3
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    Re: 9901 Error

    Quote Originally Posted by D_L_P View Post
    There is a tech pub for this issue. Basically you go to the hardware store and buy a thin metal washer to shim the clutch that drives the vertical transport roller in tray 3 feed unit.
    In my exoerience if you need the shim you need to replace the clutch as well. Once you get the jams the clutch is damaged and the shim won't help. The washer only prevents it from happening to a new one.
    Updating the firmware will only change the error to a jam code.

    Awesome Thanks will try and do the mod let you know!


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