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  1. #1
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    Konica Minolta C654e Print out quality issue

    While printing documents color quality is not good while making copy it's ok getting original quality


    Printer Model: Konica Minolta C654e

    For your reference, I have attached herewith both copies (while printing and copying)

    So I need your kind support to rectify this issues
    Attached Files Attached Files

  2. #2
    Certified Konica Expert 2,500+ Posts
    Konica Minolta C654e Print out quality  issue

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    Re: Konica Minolta C654e Print out quality issue

    in service mode print out the 4 color gradations in test pattern.
    post those scans if you can.

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    Re: Konica Minolta C654e Print out quality issue

    Quote Originally Posted by Synthohol View Post
    in service mode print out the 4 color gradations in test pattern.
    post those scans if you can.
    Thanks your quick support,

    Kindly advice how can I perform print out the 4 color gradations in test pattern from service mode,

    and I am unable to access service mode, how can I access service mode I tried with stop00stop01

    Note: My printer model is Konica Minolta C654e

  4. #4
    Self Employed 1,000+ Posts D_L_P's Avatar
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    Re: Konica Minolta C654e Print out quality issue

    Quote Originally Posted by musthafavi View Post
    While printing documents color quality is not good while making copy it's ok getting original quality


    Printer Model: Konica Minolta C654e

    For your reference, I have attached herewith both copies (while printing and copying)

    So I need your kind support to rectify this issues
    Those images look like your 2nd transfer roller and possibly the transfer belt are at the end of their life.
    Load plain paper in the bypass but set it to thick 3. Force it to print on thick 3 from the bypass. If the print quality has improved it is indeed the 2nd transfer roller and belt. If there is little difference they need a new print driver or toner save is enabled.

  5. #5
    Service Manager 1,000+ Posts
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    Re: Konica Minolta C654e Print out quality issue

    Let's start with easy stuff, How old are the Drum units?? And have you cleaned laser slit glass??

  6. #6
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C654e Print out quality  issue

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    Re: Konica Minolta C654e Print out quality issue

    Use these:
    Attached Files Attached Files
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: Konica Minolta C654e Print out quality issue

    service is stop 00 stop 01 after you do counter and details. i would look at drum age and have you ran the gradation do an inialize and reset first. if you have replaced drums then that should be done anyway.

  8. #8
    Service Manager 2,500+ Posts
    Konica Minolta C654e Print out quality  issue


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    Re: Konica Minolta C654e Print out quality issue

    Sorry but if you claim to be a tech then you have to at least know how to get into service mode. I'm sure if you search hard enough, even on this forum you will find way to get into service mode. Perhaps check the service manual for procedure. Would like to help but need a little more info, let's start with "touch utility key", "touch consumable life", that will show you how old drums, dev units, etc are

  9. #9
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    Re: Konica Minolta C654e Print out quality issue

    Quote Originally Posted by mo0651 View Post
    Let's start with easy stuff, How old are the Drum units?? And have you cleaned laser slit glass??
    For your reference consumable life details attched
    Attached Images Attached Images

  10. #10
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    Re: Konica Minolta C654e Print out quality issue

    Quote Originally Posted by copyman View Post
    Sorry but if you claim to be a tech then you have to at least know how to get into service mode. I'm sure if you search hard enough, even on this forum you will find way to get into service mode. Perhaps check the service manual for procedure. Would like to help but need a little more info, let's start with "touch utility key", "touch consumable life", that will show you how old drums, dev units, etc are
    For your reference consumable life details attched
    Attached Images Attached Images

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