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  1. #1
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    Imaging Issue on a 364E i have never seen before!

    It almost resembles tire tracks and shows up on Magenta & Black. I have replace the HV board, transfer belt, transfer roller , swapped out the consumables to check for improvement, firmware update , & checked the connections on the PCB. Still getting it. has anyone ever seen this before?

  2. #2
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    Re: Imaging Issue on a 364E i have never seen before!

    here's some examples I am getting.
    Attached Images Attached Images

  3. #3
    Senior Tech 100+ Posts
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    Re: Imaging Issue on a 364E i have never seen before!

    Looks like a developer unit.

  4. #4
    Service Manager 10,000+ Posts
    Imaging Issue on a 364E i have never seen before!

    Phil B.'s Avatar
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    Re: Imaging Issue on a 364E i have never seen before!

    Quote Originally Posted by kenpio View Post
    Looks like a developer unit.
    agreed

  5. #5
    Service Manager 5,000+ Posts
    Imaging Issue on a 364E i have never seen before!

    copier tech's Avatar
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    Re: Imaging Issue on a 364E i have never seen before!

    Quote Originally Posted by Phil B. View Post
    agreed
    Classic DV issue, check this first, simply remove the dev units & observe the dev coating.
    Last edited by copier tech; 10-05-2017 at 06:23 AM.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

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  6. #6
    Service Manager 2,500+ Posts
    Imaging Issue on a 364E i have never seen before!


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    Re: Imaging Issue on a 364E i have never seen before!

    I kinda like the look but hard to get a customer to accept that

    I was thinking DV but the poster said all consumables were swapped from another machine and it still did it. I'm assuming by consumables he meant drum & dv units.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Imaging Issue on a 364E i have never seen before!

    blackcat4866's Avatar
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    Re: Imaging Issue on a 364E i have never seen before!

    Quote Originally Posted by kenpio View Post
    Looks like a developer unit.
    That's just what I was going to say. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: Imaging Issue on a 364E i have never seen before!

    I guess some don't know what consumables are.

  9. #9
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    meh

    going to try the PH UNIT TOMORROW. it's happening on M C K and nothing on Y

  10. #10
    Service Manager 2,500+ Posts
    Imaging Issue on a 364E i have never seen before!


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    Re: Imaging Issue on a 364E i have never seen before!

    It's gotta be the PH unit. Can't think of what else could cause that effect. Especially since you say yellow isn't doing it if you run just a single color test page. I've also seen some wild patterns from charge grids shorting, etc, but not like what you have.

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