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  1. #1
    Service Manager 2,500+ Posts
    BH-363 mono, weird

    Hansoon's Avatar
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    BH-363 mono, weird

    Machine has 320K on the clock and a new rebuild Image Unit. Occasionally but not always there's a smudge on the leading edge of the print. See attachment. Smudge looks blue but is originally black ofcourse since this is a mono machine.

    Ever seen this? Any ideas?

    Hans
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  2. #2
    Certified Konica Expert 2,500+ Posts
    BH-363 mono, weird

    Synthohol's Avatar
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    Re: BH-363 mono, weird

    dirty fuser entrance plate?
    was the waste toner collection area on top of the IU vacummed out properly and all the augers move freely?

  3. #3
    Aging Tech 10,000+ Posts
    BH-363 mono, weird

    copier addict's Avatar
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    Re: BH-363 mono, weird

    Did you install new DS rollers?

  4. #4
    Service Manager 5,000+ Posts
    BH-363 mono, weird

    copier tech's Avatar
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    Re: BH-363 mono, weird

    Well as the quality issue is blue is this because you scanned the sample in colour? I would suspect it is coming from the customers headed paper etc, is their logo Blue by any chance?
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  5. #5
    Senior Tech 250+ Posts
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    Re: BH-363 mono, weird

    Have you already tried a different IU, just to confirm there's nothing funny going on with the rebuilt one?

  6. #6
    Service Manager 2,500+ Posts
    BH-363 mono, weird


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    Re: BH-363 mono, weird

    Hans,

    I have never seen this on that model but has to be something with the IU or something really uncommon. Like the other poster suggested try swapping the whole IU.

    copier addict: funny you asked Hans if he changed the collar, he is the inventor of the collars with the bearing inside so I think he replaced the collar(s)

  7. #7
    Aging Tech 10,000+ Posts
    BH-363 mono, weird

    copier addict's Avatar
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    Cool Re: BH-363 mono, weird

    Quote Originally Posted by copyman View Post
    Hans,

    I have never seen this on that model but has to be something with the IU or something really uncommon. Like the other poster suggested try swapping the whole IU.

    copier addict: funny you asked Hans if he changed the collar, he is the inventor of the collars with the bearing inside so I think he replaced the collar(s)
    I know, I was trying to be ironic. Lol

  8. #8
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: BH-363 mono, weird

    really dumb question because it makes me doubtful not being in front of one of these machines. But how is that the leading edge if that end comes out of the machine last? Or does the pages on this machine come out upside down?
    Whatever

  9. #9
    Service Manager 2,500+ Posts
    BH-363 mono, weird


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    Re: BH-363 mono, weird

    pages come out face down

  10. #10
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: BH-363 mono, weird

    Yes true. Meaning that the letter head would be to the front of the machine.
    Whatever

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