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Thread: 2257

  1. #1
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    2257

    Hi all,
    just really after any info for the code c2257 on the c452/552/652 range. I've looked around here but there isn't as much info as I thought there would be as I see it on nearly all the machines, if not when they are working but in the service call history. We have had to swap machines where changing ITB, waste toner and cleaning sensors didn't work. I haven't tried changing m38 as it looks a big job but if someone says that's defiantly the problem then that's what I'll have to do
    any info much appreciated.
    Thanks paul.

  2. #2
    Technician ncbabak's Avatar
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    Re: 2257

    Hi
    1-Check ICP18 on PRCB
    2- Check PRCB

  3. #3
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    Re: 2257

    Quote Originally Posted by ncbabak View Post
    Hi
    1-Check ICP18 on PRCB
    2- Check PRCB
    many thanks for the quick response but stupid question time, what exactly do you mean by check?

    Should have said currently i I have a c452 which can go for a week with little or no codes but then have 4 or 5 in a day, reboot and it starts going again but as you can imagine customer isn't very happy.

    paul.

  4. #4
    Master Of The Obvious 10,000+ Posts
    2257

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    Re: 2257

    Quote Originally Posted by ncbabak View Post
    Hi
    1-Check ICP18 on PRCB
    2- Check PRCB
    I can help on the first half. ICP18 is a microscopic soldered-on fuse on the PRCB. It will be labeled. A good fuse will have 0 ohms resistance. I've heard some tech claim that they can solder in new ICPs but my soldering skills are not up to the task. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: 2257

    Quote Originally Posted by blackcat4866 View Post
    I can help on the first half. ICP18 is a microscopic soldered-on fuse on the PRCB. It will be labeled. A good fuse will have 0 ohms resistance. I've heard some tech claim that they can solder in new ICPs but my soldering skills are not up to the task. =^..^=
    thanks blackcat but I'm with you, don't think I'll be trying that 30 years ago perhaps

  6. #6
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: 2257

    if the codes are random and rebooting first update firmware. make sure the power is not surging. could be cleaning motor. if its not a hard fault and comes and goes it cant be the ICP. could be a bad PRCB.

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: 2257

    Quote Originally Posted by blackcat4866 View Post
    I can help on the first half. ICP18 is a microscopic soldered-on fuse on the PRCB. It will be labeled. A good fuse will have 0 ohms resistance. I've heard some tech claim that they can solder in new ICPs but my soldering skills are not up to the task. =^..^=
    Jip this could go bad quickly. Trick is not to remove the old one but to to solder it on next to it or on top of the bad one.
    Use a super clean super fine tip and a flux pen. I change out dev and drum chip fuses from time to time.
    Whatever

  8. #8
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    Re: 2257

    Quote Originally Posted by Woxner View Post
    if the codes are random and rebooting first update firmware. make sure the power is not surging. could be cleaning motor. if its not a hard fault and comes and goes it cant be the ICP. could be a bad PRCB.
    Must admit I haven't updated firmware so I'll give that ago next time I'm there
    many thanks for the reply
    paul.

  9. #9
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: 2257

    Are you using OEM toner? I have seen this caused by bad toner.

  10. #10
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    Re: 2257

    Quote Originally Posted by B0265 View Post
    Are you using OEM toner? I have seen this caused by bad toner.
    i'm not using OEM toner never have done in all my machines, I know people will stay clear but it's never caused me any problems.
    paul.

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