Okay I have a C1070. This is the one that I had shredding fuser belts. Well we got a new fuser and had alot of trouble with that not warming up and then KM came in and switched some DIPSWs and has been working very well until about 3 weeks ago. It started to shred a belt. I replaced it with bearings and bushings and that lasted 4k and it ripped it up. I replaced it again along with both rollers and that lasted 85K. I went down to replace that belt and now I am having a C-3511 code and it wont come to ready. Spoke with KM and they said to replace TH1 and TH2. Well I did that and I still have the code. They said to replace the lamp and TH3, well TH3 is backordered till when ever. Well I put the lamp in and as soon as I started the machine it came up with a C-3511. So I tried to "adjust" TH2 a little closer to the fuser and now the machine just sits there warming up. I can watch the lamps turn off and on. I go into the I/O mode and go to 45-0 and watch the temp go up to 205 or so and it regulates there. I go to 45-1 and it will go up to about 105. 45-3 will go up to about 100. I watched it warm up for about 10 minutes. I am at a loss on what to next. This customer has been down for a little over a week. Any ideas?
Thanks
KEN
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