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  1. #1
    Senior Tech 100+ Posts D Colour's Avatar
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    Bizhub C454, Cyan background/ghosting

    Hi
    Have a problem with a C454 (Olivetti MF452). Its a cyan background or ghosting on the prints.
    A4.jpg
    ^That is fed long edge first. A4

    A3.jpg
    ^A3 is obviously SEF

    So far we have tried:
    swapping yellow and cyan drums - no change.
    fitting a used (but known working) cyan dev - no change.
    replaced the transfer belt (used, but working) - no change.
    cleaned lasers and ran multiple stabilisations - no change.

    The machine recently had a new fuser fitted to fix a C3726 error.

    Thinking it could be a bad earth or the voltages are up the left, anyone had this before?

    Everything that has a beginning, has an end.....

  2. #2
    Field Service Engineer 1,000+ Posts
    Bizhub C454, Cyan background/ghosting

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    Re: Bizhub C454, Cyan background/ghosting

    Is this issue just with cyan? difficult to see from your scans.

    Are you using genuine KM toner?


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  3. #3
    Senior Tech 100+ Posts D Colour's Avatar
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    Re: Bizhub C454, Cyan background/ghosting

    Quote Originally Posted by copier tech View Post
    Is this issue just with cyan? difficult to see from your scans.

    Are you using genuine KM toner?
    Hi Copier Tech, the background/ghosting is only cyan yes. I did scan it but it didn't show up at all in those so i took a couple of photos.

    Its is compatible toner in the machine, but this machine (and others) has been running on it for years with no issues. Haven't seen a similar problem in other machines using the same stuff. What are you thinking? I'm open to all possibilities.

    Everything that has a beginning, has an end.....

  4. #4
    Senior Tech 250+ Posts Max's Avatar
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    Re: Bizhub C454, Cyan background/ghosting

    Fit a new km dev unit and drum so the copier will initialise it and configure for that particula dev unit/drum. By fitting a used dev unit the copier will still use old dev settings. Basicaly no change.


  5. #5
    Service Manager 1,000+ Posts
    Bizhub C454, Cyan background/ghosting

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    Re: Bizhub C454, Cyan background/ghosting

    Vac the cyan hopper and run 20 halftones for cyan@255 A3 with no toner bottle installed.
    Check TCR levels %
    When machine asks for toner fit fresh bottle and do manual toner add.
    Run another 20 X cyan halftones and check if TCR % is stable around 6.3-6.6%.

    Now initialise+stabilise background reset and do full gradation adjust.

    If it won't work then replace with new Dev& drum at same time as mentioned above.

    What is the mileage of the Dev unit?

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  6. #6
    Senior Tech 100+ Posts D Colour's Avatar
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    Re: Bizhub C454, Cyan background/ghosting

    Quote Originally Posted by habik View Post
    What is the mileage of the Dev unit?

    Hi Habik, thanks for the info.

    There is 447k on the colour devs, so they are far away from needing changed anyway. Will try the above and see how that goes.

    Everything that has a beginning, has an end.....

  7. #7
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    Re: Bizhub C454, Cyan background/ghosting

    is the black misting/spewing developer? whats the life on the black drum and developer. have seen this when they are shot. they contaminate the cyan.


  8. #8
    Senior Tech 100+ Posts D Colour's Avatar
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    Re: Bizhub C454, Cyan background/ghosting

    Quote Originally Posted by Albonline View Post
    is the black misting/spewing developer? whats the life on the black drum and developer. have seen this when they are shot. they contaminate the cyan.
    Mono copies & prints are perfect. It had all the drums replaced a couple of months ago. Theres approx 10k on the K drum and maybe 15k on the colours.

    Im not sure about the black dev looking at this (Its at least close to life). The black dev has or has not run over its life - according to the management list, the total count is 572256, but according to the life counter, black dev is 626736. The machine is on a per copy contract so all the life and stops are turned off.

    Everything that has a beginning, has an end.....

  9. #9
    Field Supervisor 500+ Posts
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    Re: Bizhub C454, Cyan background/ghosting

    if its misting change it out. the colors are setup off of the black. are your color developers especially the cyan depleting? all signs of black problems.looking at you prints i see a ghost image thats whats got me saying you have a hv problem caused by overworn black imaging system.


  10. #10
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    Re: Bizhub C454, Cyan background/ghosting

    Quote Originally Posted by D Colour View Post
    Hi
    Have a problem with a C454 (Olivetti MF452). Its a cyan background or ghosting on the prints.
    A4.jpg
    ^That is fed long edge first. A4

    A3.jpg
    ^A3 is obviously SEF

    So far we have tried:
    swapping yellow and cyan drums - no change.
    fitting a used (but known working) cyan dev - no change.
    replaced the transfer belt (used, but working) - no change.
    cleaned lasers and ran multiple stabilisations - no change.

    The machine recently had a new fuser fitted to fix a C3726 error.

    Thinking it could be a bad earth or the voltages are up the left, anyone had this before?

    Hi,

    I think you have problem on HV.
    When you stabilize it shows NG or no?


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