Bizhub C360 NVRAM Reset

[ATSCopier]

I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?

[Synthohol]

one stop product support its in special firmware for the c360.
search filter GQ7-D1

[Zesti]

I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?

Have you tried to disable it in service mode?
Service mode-Billing Setting-Mang. Function choice.

[kmcopytech]

NVRAM Reset tool for NVRAM (Jig firmware)

QQ图片20171204130228.jpg

[ATSCopier]

one stop product support its in special firmware for the c360.
search filter GQ7-D1

I found it, thanks for pointing me in the right direction

[ATSCopier]

Have you tried to disable it in service mode?
Service mode-Billing Setting-Mang. Function choice.

Apparently what ever they installed disabled this choice. NVRAM reset enabled it again. Thanks for reaching out.

[ATSCopier]

I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?

I'm not sure what options they had installed but I was able to resolve the problem with the NVRAM reset. Thanks for all of the input