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  1. #1
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?

    mrfuser's Avatar
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    Bizhub c284e Ce password reset?

    Client has a c284e that someone changed the password on. I can get to service mode but can’t change it. Any ideas how to set it back to default?

  2. #2
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?


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    Re: Bizhub c284e Ce password reset?

    Quote Originally Posted by mrfuser View Post
    Client has a c284e that someone changed the password on. I can get to service mode but can’t change it. Any ideas how to set it back to default?
    If you glitched your way past the password screen just turne off CE authentication. Otherwise you have to call KM for reset code

  3. #3
    Aging Tech 10,000+ Posts
    Bizhub c284e Ce password reset?

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    Re: Bizhub c284e Ce password reset?

    [QUOTE=mrfuser;586107]Client has a c284e that someone changed the password on. I can get to service mode but can’t change it. Any ideas how to set it back to default?[/QUOTE

    If you somehow got into service mode. doing a data clear will reset the password to default I think.

  4. #4
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: Bizhub c284e Ce password reset?

    if you got into service mode then hit stop 0 c then touch ce paswword you can just turn this off

  5. #5
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?

    mrfuser's Avatar
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    Re: Bizhub c284e Ce password reset?

    I updated firmware and reset it then to default

  6. #6
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?


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    Re: Bizhub c284e Ce password reset?

    FrImware resets CE pass? Is this a "new" feature? Pretty sure that didnt work on older models.

  7. #7
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?

    mrfuser's Avatar
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    Re: Bizhub c284e Ce password reset?

    It does and when you go back into service mode you can set it as you like.

  8. #8
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?


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    Re: Bizhub c284e Ce password reset?

    Quote Originally Posted by mrfuser View Post
    It does and when you go back into service mode you can set it as you like.
    WHAT?
    What in the world are you talking about?? You cannot get into CE pass without getting into SM FIRST--which requires the CE pass!
    The basis of your inquiry is "Bizhub c284e Ce password reset?".... Someone correct me if I am wrong, but this person is fused (get it?).

    Mind Blown....

    I need Phil to come here am set me straight! (perhaps I am fundamentally mistaken?)

  9. #9
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    Re: Bizhub c284e Ce password reset?

    Firmware resetting the password as a tool is not likely. It might be possible that it reset a corrupt switch that allowed the password to work though. Other than that to reset the CE Password with the CE Authentication on you would normally need a NVRAM reset tool. Sometimes going through the "Trouble Reset" screen can allow you into service mode without a password. You can then use the "Stop, 0, Clear" to get into Security mode to reset the CE Password, Turn it off, or reset the Administrator password.

  10. #10
    Service Manager 1,000+ Posts
    Bizhub c284e Ce password reset?

    mrfuser's Avatar
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    Re: Bizhub c284e Ce password reset?

    Calm down y’all, talking admin NOT ce

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